Activity log for bug #2065524

Date Who What changed Old value New value Message
2024-05-12 12:57:45 shun wang bug added bug
2024-05-12 12:57:45 shun wang attachment added log_message_all.txt https://bugs.launchpad.net/bugs/2065524/+attachment/5777643/+files/log_message_all.txt
2024-05-14 11:29:43 shun wang tags apport-collected noble wayland-session
2024-05-14 11:29:44 shun wang description It happens all the time on my Alienware x14 laptop, every time while wake form sleep mode the screen always goes black and all the keys don't work. I could only solve it by force shutting down and restarting with the power button. I've tried https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1968040 solutions but none of them worked, so I suspect this is a different problem. I have attached the relevant logs, the approximate time is around 20:44-20:45. ``` Alienware Alienware x14 Ubuntu 24.04 LTS 12th Gen Intel® Core™ i7-12700H × 20 Intel® Graphics (ADL GT2) NV177 NVIDIA Graphics Wayland ``` It happens all the time on my Alienware x14 laptop, every time while wake form sleep mode the screen always goes black and all the keys don't work. I could only solve it by force shutting down and restarting with the power button. I've tried https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1968040 solutions but none of them worked, so I suspect this is a different problem. I have attached the relevant logs, the approximate time is around 20:44-20:45. ``` Alienware Alienware x14 Ubuntu 24.04 LTS 12th Gen Intel® Core™ i7-12700H × 20 Intel® Graphics (ADL GT2) NV177 NVIDIA Graphics Wayland ``` --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-04-27 (17 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) Package: mutter 46.0-1ubuntu9 PackageArchitecture: amd64 ProcEnviron: LANG=zh_CN.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Tags: noble wayland-session Uname: Linux 6.8.0-31-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True
2024-05-14 11:29:45 shun wang attachment added Dependencies.txt https://bugs.launchpad.net/bugs/2065524/+attachment/5778286/+files/Dependencies.txt
2024-05-14 11:29:47 shun wang attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2065524/+attachment/5778287/+files/ProcCpuinfoMinimal.txt
2024-05-14 14:26:07 Daniel van Vugt affects mutter (Ubuntu) linux (Ubuntu)