2024-05-14 11:29:44 |
shun wang |
description |
It happens all the time on my Alienware x14 laptop, every time while wake form sleep mode the screen always goes black and all the keys don't work. I could only solve it by force shutting down and restarting with the power button. I've tried https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1968040 solutions but none of them worked, so I suspect this is a different problem. I have attached the relevant logs, the approximate time is around 20:44-20:45.
```
Alienware Alienware x14
Ubuntu 24.04 LTS
12th Gen Intel® Core™ i7-12700H × 20
Intel® Graphics (ADL GT2)
NV177 NVIDIA Graphics
Wayland
``` |
It happens all the time on my Alienware x14 laptop, every time while wake form sleep mode the screen always goes black and all the keys don't work. I could only solve it by force shutting down and restarting with the power button. I've tried https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1968040 solutions but none of them worked, so I suspect this is a different problem. I have attached the relevant logs, the approximate time is around 20:44-20:45.
```
Alienware Alienware x14
Ubuntu 24.04 LTS
12th Gen Intel® Core™ i7-12700H × 20
Intel® Graphics (ADL GT2)
NV177 NVIDIA Graphics
Wayland
```
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2024-04-27 (17 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Package: mutter 46.0-1ubuntu9
PackageArchitecture: amd64
ProcEnviron:
LANG=zh_CN.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Tags: noble wayland-session
Uname: Linux 6.8.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True |
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