DMAR: DRHD error with black screen while wake from sleep mode

Bug #2065524 reported by shun wang
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

It happens all the time on my Alienware x14 laptop, every time while wake form sleep mode the screen always goes black and all the keys don't work. I could only solve it by force shutting down and restarting with the power button. I've tried solutions but none of them worked, so I suspect this is a different problem. I have attached the relevant logs, the approximate time is around 20:44-20:45.

Alienware Alienware x14
Ubuntu 24.04 LTS
12th Gen Intel® Core™ i7-12700H × 20
Intel® Graphics (ADL GT2)
NV177 NVIDIA Graphics
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2024-04-27 (17 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Package: mutter 46.0-1ubuntu9
PackageArchitecture: amd64
 PATH=(custom, no user)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Tags: noble wayland-session
Uname: Linux 6.8.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True

Revision history for this message
shun wang (shunwang) wrote :
Revision history for this message
shun wang (shunwang) wrote : Dependencies.txt

apport information

tags: added: apport-collected noble wayland-session
description: updated
Revision history for this message
shun wang (shunwang) wrote : ProcCpuinfoMinimal.txt

apport information

affects: mutter (Ubuntu) → linux (Ubuntu)
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