Comment 4 for bug 2062972

Revision history for this message
N (sunnybubblegum) wrote : Re: ntfs partition does not mount

I've been experiencing a similar issue since performing a fresh install of Ubuntu 24.04 LTS yesterday. While my external NTFS USB hard drive is recognized upon plugging it in, trying to mount it or access its contents gives me the 'wrong fs type, bad option, bad superblock' error.

I was able to get the external hard drive to mount via Terminal with the help of an article...
https://linovox.com/how-to-fix-failed-to-mount-wrong-fs-type-bad-option-bad-superblock-on-linux/
...however, its files are only accessible by navigating to my newly created /mnt/Media folder.

The drive is not visible in Nautilus, but I can see it in the Disks app (which is also how I unmount it). I get an error when trying to access its contents with the Steam app, specifically when I attempt to use the Restore Game Backup feature.

My external hard drive had been working fine with Ubuntu 22.04 a few hours earlier, and running a disk check said it was healthy.