Do you have antivirus software installed? It likes to interfere with kernel installations... Turn it off. Also, look at the output of `sudo dmesg` for suspicious warnings and/or errors. Attach that output to the ticket if you're unsure.
Do you have antivirus software installed? It likes to interfere with kernel installations... Turn it off. Also, look at the output of `sudo dmesg` for suspicious warnings and/or errors. Attach that output to the ticket if you're unsure.