Ubuntu
linux package

  1. Bug #2054121
  2. Comment #9

Comment 9 for bug 2054121

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Random Freezing

OK thanks. It looks like whatever caused the problem didn't make it into the system log before the reboot. To fix that we add an extra step:

1. Note the exact time and date of the freeze.

2. Press 'Alt + PrtSc + S' a couple of times. Or just waiting 30 seconds might also work.

3. Reboot.

4. Run: journalctl -b-1 > prevboot.txt

5. Attach the resulting text file here along with a note telling us the exact time and date of the freeze.

6. Check /var/crash for crash files.