| 2023-06-21 20:05:09 |
Phelipe Matheus Couto de Aguiar |
bug |
|
|
added bug |
| 2023-06-21 20:08:20 |
Phelipe Matheus Couto de Aguiar |
description |
Hi,
In some boots my laptopt graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem.
it was tested the following kernel's params:
i915.enable_dpcd_backlight=3
i915.enable_dpcd_backlight=1
i915.enable_dpcd_backlight=0
i915.invert_brightness=1
i915.invert_brightness=-1
i915.modeset=0
i915.modeset=1
i915.register_backlight=1
Still no results.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
xorg:
Installed: 1:7.7+23ubuntu2
Candidate: 1:7.7+23ubuntu2
Version table:
*** 1:7.7+23ubuntu2 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 21 16:03:20 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1]
InstallationDate: Installed on 2023-06-21 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter
Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Compaq 420
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 09/27/2021
dmi.bios.release: 5.11
dmi.bios.version: V1.13.X
dmi.board.asset.tag: Default string
dmi.board.name: N14JP6-V2
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Presario
dmi.product.name: 420
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Compaq
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 |
Hi,
In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem.
it was tested the following kernel's params:
i915.enable_dpcd_backlight=3
i915.enable_dpcd_backlight=1
i915.enable_dpcd_backlight=0
i915.invert_brightness=1
i915.invert_brightness=-1
i915.modeset=0
i915.modeset=1
i915.register_backlight=1
Still no results.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
xorg:
Installed: 1:7.7+23ubuntu2
Candidate: 1:7.7+23ubuntu2
Version table:
*** 1:7.7+23ubuntu2 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 21 16:03:20 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1]
InstallationDate: Installed on 2023-06-21 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter
Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Compaq 420
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 09/27/2021
dmi.bios.release: 5.11
dmi.bios.version: V1.13.X
dmi.board.asset.tag: Default string
dmi.board.name: N14JP6-V2
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Presario
dmi.product.name: 420
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Compaq
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 |
|
| 2023-06-22 05:04:10 |
Daniel van Vugt |
summary |
In some boots, screen display is totally black possible i915 issue |
[Compaq Presario 420] In some boots, screen display is totally black possible i915 issue |
|
| 2023-06-22 05:04:15 |
Daniel van Vugt |
affects |
xorg (Ubuntu) |
linux (Ubuntu) |
|
| 2023-06-22 05:04:29 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2023-06-22 05:30:05 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2023-06-23 18:44:12 |
Phelipe Matheus Couto de Aguiar |
description |
Hi,
In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem.
it was tested the following kernel's params:
i915.enable_dpcd_backlight=3
i915.enable_dpcd_backlight=1
i915.enable_dpcd_backlight=0
i915.invert_brightness=1
i915.invert_brightness=-1
i915.modeset=0
i915.modeset=1
i915.register_backlight=1
Still no results.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
xorg:
Installed: 1:7.7+23ubuntu2
Candidate: 1:7.7+23ubuntu2
Version table:
*** 1:7.7+23ubuntu2 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 21 16:03:20 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1]
InstallationDate: Installed on 2023-06-21 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter
Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Compaq 420
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 09/27/2021
dmi.bios.release: 5.11
dmi.bios.version: V1.13.X
dmi.board.asset.tag: Default string
dmi.board.name: N14JP6-V2
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Presario
dmi.product.name: 420
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Compaq
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 |
Hi,
In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem.
it was tested the following kernel's params:
i915.enable_dpcd_backlight=3
i915.enable_dpcd_backlight=1
i915.enable_dpcd_backlight=0
i915.invert_brightness=1
i915.invert_brightness=-1
i915.modeset=0
i915.modeset=1
Still no results.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
xorg:
Installed: 1:7.7+23ubuntu2
Candidate: 1:7.7+23ubuntu2
Version table:
*** 1:7.7+23ubuntu2 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12
Uname: Linux 6.2.0-23-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 21 16:03:20 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1]
InstallationDate: Installed on 2023-06-21 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter
Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Compaq 420
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 09/27/2021
dmi.bios.release: 5.11
dmi.bios.version: V1.13.X
dmi.board.asset.tag: Default string
dmi.board.name: N14JP6-V2
dmi.board.vendor: Compaq
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.0
dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Presario
dmi.product.name: 420
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Compaq
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 |
|
