| 2023-04-25 08:43:17 |
Laurence Field |
bug |
|
|
added bug |
| 2023-04-25 09:00:14 |
Colin Watson |
affects |
launchpad |
ubuntu |
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| 2023-04-25 11:08:10 |
Paul White |
tags |
|
lunar |
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| 2023-04-25 11:08:17 |
Paul White |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2023-04-25 11:30:05 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2023-04-25 11:41:25 |
Laurence Field |
tags |
lunar |
apport-collected lunar wayland-session |
|
| 2023-04-25 11:41:25 |
Laurence Field |
description |
I am running Lunar Lobster and have an issue with the microphone on my Webcam. Note that the Webcam works fine under Windows and I also had the same issue with Kinetic Kudu.
The output from uname is:
Linux xxxxxx-NUC5I5MYHE 6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
The output from dmesg is:
[67778.690626] usb 2-1: new high-speed USB device number 7 using xhci_hcd
[67778.865817] usb 2-1: New USB device found, idVendor=0c45, idProduct=6368, bcdDevice= 1.00
[67778.865832] usb 2-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[67778.865839] usb 2-1: Product: ACR010 USB Webcam
[67778.865844] usb 2-1: Manufacturer: Sonix Technology Co., Ltd.
[67778.865848] usb 2-1: SerialNumber: SN0001
[67778.876011] usb 2-1: Found UVC 1.00 device ACR010 USB Webcam (0c45:6368)
[67778.910721] input: ACR010 USB Webcam: ACR010 USB as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15
[67778.941519] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.277854] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.340762] usb 2-1: 3:1: cannot get freq at ep 0x84
Please let me know if you need any more information or would like me to test anything. |
I am running Lunar Lobster and have an issue with the microphone on my Webcam. Note that the Webcam works fine under Windows and I also had the same issue with Kinetic Kudu.
The output from uname is:
Linux xxxxxx-NUC5I5MYHE 6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
The output from dmesg is:
[67778.690626] usb 2-1: new high-speed USB device number 7 using xhci_hcd
[67778.865817] usb 2-1: New USB device found, idVendor=0c45, idProduct=6368, bcdDevice= 1.00
[67778.865832] usb 2-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[67778.865839] usb 2-1: Product: ACR010 USB Webcam
[67778.865844] usb 2-1: Manufacturer: Sonix Technology Co., Ltd.
[67778.865848] usb 2-1: SerialNumber: SN0001
[67778.876011] usb 2-1: Found UVC 1.00 device ACR010 USB Webcam (0c45:6368)
[67778.910721] input: ACR010 USB Webcam: ACR010 USB as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15
[67778.941519] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.277854] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.340762] usb 2-1: 3:1: cannot get freq at ep 0x84
Please let me know if you need any more information or would like me to test anything.
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: lfield 2332 F.... wireplumber
/dev/snd/controlC0: lfield 2332 F.... wireplumber
/dev/snd/controlC1: lfield 2332 F.... wireplumber
/dev/snd/seq: lfield 2325 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2022-05-02 (358 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Intel NUC5I5MYHE
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=136b697c-2a98-4da5-a136-8c7e2501405e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
RelatedPackageVersions:
linux-restricted-modules-6.2.0-20-generic N/A
linux-backports-modules-6.2.0-20-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1
Tags: lunar wayland-session
Uname: Linux 6.2.0-20-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-04-24 (1 days ago)
UserGroups: adm cdrom dip docker kvm lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/07/2015
dmi.bios.release: 5.6
dmi.bios.vendor: Intel Corporation
dmi.bios.version: MYBDWi5v.86A.0027.2015.1207.1917
dmi.board.name: NUC5i5MYBE
dmi.board.vendor: Intel Corporation
dmi.board.version: H47797-207
dmi.chassis.asset.tag: TTL
dmi.chassis.type: 3
dmi.chassis.vendor: Intel
dmi.modalias: dmi:bvnIntelCorporation:bvrMYBDWi5v.86A.0027.2015.1207.1917:bd12/07/2015:br5.6:svnIntel:pnNUC5I5MYHE:pvr:rvnIntelCorporation:rnNUC5i5MYBE:rvrH47797-207:cvnIntel:ct3:cvr:sku:
dmi.product.family: Intel NUC
dmi.product.name: NUC5I5MYHE
dmi.sys.vendor: Intel |
|
| 2023-04-25 11:41:26 |
Laurence Field |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668475/+files/AlsaInfo.txt |
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| 2023-04-25 11:41:27 |
Laurence Field |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668476/+files/CurrentDmesg.txt |
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| 2023-04-25 11:41:27 |
Laurence Field |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668477/+files/IwConfig.txt |
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| 2023-04-25 11:41:28 |
Laurence Field |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668478/+files/Lspci.txt |
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| 2023-04-25 11:41:29 |
Laurence Field |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668479/+files/Lspci-vt.txt |
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| 2023-04-25 11:41:30 |
Laurence Field |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668480/+files/Lsusb.txt |
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| 2023-04-25 11:41:30 |
Laurence Field |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668481/+files/Lsusb-t.txt |
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| 2023-04-25 11:41:31 |
Laurence Field |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668482/+files/Lsusb-v.txt |
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| 2023-04-25 11:41:32 |
Laurence Field |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668483/+files/ProcCpuinfo.txt |
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| 2023-04-25 11:41:32 |
Laurence Field |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668484/+files/ProcCpuinfoMinimal.txt |
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| 2023-04-25 11:41:34 |
Laurence Field |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668485/+files/ProcEnviron.txt |
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| 2023-04-25 11:41:34 |
Laurence Field |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668486/+files/ProcInterrupts.txt |
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| 2023-04-25 11:41:35 |
Laurence Field |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668487/+files/ProcModules.txt |
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| 2023-04-25 11:41:36 |
Laurence Field |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668488/+files/RfKill.txt |
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| 2023-04-25 11:41:36 |
Laurence Field |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668489/+files/UdevDb.txt |
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| 2023-04-25 11:41:37 |
Laurence Field |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668490/+files/WifiSyslog.txt |
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| 2023-04-25 11:41:38 |
Laurence Field |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/2017642/+attachment/5668491/+files/acpidump.txt |
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| 2023-04-25 11:41:59 |
Laurence Field |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
