Comment 40 for bug 2009243

Revision history for this message
George R Lunney (lunney) wrote : Re: [Bug 2009243] Re: kernel 5.19.0-35 clobbers Creative S/B AE-7 Sound Card

Can confirm that Creative Sound Blaster Audigy FX works with 5.19.0-42.
Thanks so much!

On Tue, May 23, 2023 at 7:11 AM Rovano <email address hidden> wrote:

> Can confirm it works with 5.19.0-42. Thx guys.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (2009224).
> https://bugs.launchpad.net/bugs/2009243
>
> Title:
> kernel 5.19.0-35 clobbers Creative S/B AE-7 Sound Card
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux-hwe-5.19 package in Ubuntu:
> Confirmed
>
> Bug description:
> 2023-03-03
> Attempted install of kernel 5.19.0-35 using the Linux Mint package
> installer LM 21.1 Vera, release 21.1).
> Clobbered my Sound Blaster AE-7.
> Could not even locate the device using Sound manager utility on Linux
> Mint Panel (the enumerated device showed up as the embedded sound chip on
> the mobo which I had previously disabled in the UEFI setup).
> Uninstalled kernel and reverted back to 5.19.0-32 using Timeshift
> restore feature which worked fine before the update to 5.19.0-35.
> Tried again to install 5.19.0-35 the same way, just to be sure.
> The SB AE-7 got clobbered again.
> So restored back to 5.19.0-32 generic one more time, using Timeshift. SB
> AE-7 works fine now with this lower version kernel.
> Current hardware config:
> ------------------------
> Asus Prime Z790-P wifi mobo.
> Intel Core i3-13100 processor (with Intel UHD 730 graphics).
> Corsair Vengeance DDR5 32gb (2x16) ram, 5200Mhz.
> 3 x Nvme SSD.
> Boot drive is Western Digital Black SN770 500gb.
> Asus Nvidia RTX-3050 PCIe graphics card.
> Creative Labs Sound Blaster AE-7 audio card (PCIe).
> On-board audio chip (Realtek 7.1 Surround Sound High Definition Audio)
> is disabled in UEFI.
> UEFI is AMI/BIOS, revision 0812.
> Linux Mint 21.1 is running on barebones hardware, no VM involved.
> No other O/S's are installed on the machine.
> -----
> Running sudo lspci -vnvn > lspci-vnvn.log
> gave the following error message...
> pcilib: sysfs_read_vpd: read failed: No such device
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu82.3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: mikey 4106 F.... wireplumber
> /dev/snd/controlC0: mikey 4106 F.... wireplumber
> /dev/snd/seq: mikey 4105 F.... pipewire
> CasperMD5CheckResult: unknown
> CurrentDesktop: X-Cinnamon
> DistroRelease: Linux Mint 21.1
> InstallationDate: Installed on 2023-01-31 (32 days ago)
> InstallationMedia: Linux Mint 21.1 "Vera" - Release amd64 20221217
> MachineType: ASUS System Product Name
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> nvidia_modeset nvidia
> Package: linux (not installed)
> ProcFB: 0 EFI VGA
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic
> root=UUID=854c280c-7c5c-494d-a304-db66cf592baf ro quiet splash
> ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-5.19.0-32-generic N/A
> linux-backports-modules-5.19.0-32-generic N/A
> linux-firmware
> 20220329.git681281e4-0ubuntu3.10
> Tags: vera
> Uname: Linux 5.19.0-32-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/24/2023
> dmi.bios.release: 8.12
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0812
> dmi.board.asset.tag: Default string
> dmi.board.name: PRIME Z790-P WIFI
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 3
> dmi.chassis.vendor: Default string
> dmi.chassis.version: Default string
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr0812:bd02/24/2023:br8.12:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ790-PWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: System Product Name
> dmi.product.sku: SKU
> dmi.product.version: System Version
> dmi.sys.vendor: ASUS
>
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