Comment 30 for bug 2009243

Revision history for this message
Derek Archibald (d-archibald) wrote :

Linux Mint 21.1 Cinnamon (vera) NO SOUND OUTPUT

Issue on Intel NUC8i7HVK with AMD Radeon chip works OK with kernel 5.19.0-32 but failed SOUND output after kernel upgraded to 5.19.0.38.39 and also earlier kernel 5.19.0.35.36.

alsamixer shows no sign of the HDA ATI HDMI sound card after the kernel upgrade only shows the HDA Intel PCH card.

=====================SYSTEM with working sound card =================================
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System:
  Kernel: 5.19.0-32-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33
    wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Intel product: NUC8i7HVK v: J71485-502 serial: <superuser required>
    Chassis: type: 3 v: 2.0 serial: <superuser required>
  Mobo: Intel model: NUC8i7HVB v: J68196-502 serial: <superuser required> UEFI: Intel
    v: HNKBLi70.86A.0067.2021.0528.1339 date: 05/28/2021
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard PID:b309 serial: N/A charge: 50%
    status: Discharging
  Device-2: wacom_battery_0 model: Wacom Intuos BT S serial: N/A charge: 100%
    status: Discharging
CPU:
  Info: quad core model: Intel Core i7-8809G bits: 64 type: MT MCP arch: Kaby Lake rev: 9 cache:
    L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 3596 high: 4199 min/max: 800/8300 cores: 1: 4050 2: 3100 3: 4042 4: 3100
    5: 4199 6: 3100 7: 3100 8: 4079 bogomips: 49599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel HD Graphics 630 driver: i915 v: kernel ports: active: none
    empty: DP-5, DP-6, HDMI-A-3, HDMI-A-4, HDMI-A-5 bus-ID: 00:02.0 chip-ID: 8086:591b
  Device-2: AMD Polaris 22 XT [Radeon RX Vega M GH] vendor: Intel driver: amdgpu v: kernel pcie:
    speed: 2.5 GT/s lanes: 8 ports: active: DP-3,DP-4 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2
    bus-ID: 01:00.0 chip-ID: 1002:694c
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati,modesetting
    unloaded: fbdev,vesa gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96
  Monitor-1: DisplayPort-2 mapped: DP-3 pos: primary,1-1 model: Dell U2718Q res: 1920x1080
    dpi: 80 diag: 702mm (27.6")
  Monitor-2: DisplayPort-3 mapped: DP-4 pos: primary,1-1 model: LG (GoldStar) TV SSCR2
    res: 1920x1080 dpi: 30 diag: 1836mm (72.3")
  OpenGL: renderer: llvmpipe (LLVM 15.0.6 256 bits) v: 4.5 Mesa 22.2.5 direct render: Yes
Audio:
  Device-1: Intel CM238 HD Audio driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:a171
  Device-2: AMD Polaris 22 HDMI Audio vendor: Intel driver: snd_hda_intel v: kernel pcie:
    speed: 2.5 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 1002:ab08
  Sound Server-1: ALSA v: k5.19.0-32-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
Network:
  Device-1: Intel Ethernet I219-LM driver: e1000e v: kernel port: N/A bus-ID: 00:1f.6
    chip-ID: 8086:15b7
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel I210 Gigabit Network driver: igb v: kernel pcie: speed: 2.5 GT/s lanes: 1
    port: b000 bus-ID: 05:00.0 chip-ID: 8086:157b
  IF: enp5s0 state: down mac: <filter>
  Device-3: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 06:00.0 chip-ID: 8086:24fd
  IF: wlp6s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-9:4
    chip-ID: 8087:0a2b
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 100
Drives:
  Local Storage: total: 1.14 TiB used: 101.72 GiB (8.7%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 250GB size: 232.89 GiB speed: 31.6 Gb/s
    lanes: 4 serial: <filter> temp: 23.9 C
  ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 980 1TB size: 931.51 GiB speed: 31.6 Gb/s
    lanes: 4 serial: <filter> temp: 38.9 C
Partition:
  ID-1: / size: 95.56 GiB used: 20.22 GiB (21.2%) fs: ext4 dev: /dev/nvme1n1p5
  ID-2: /boot/efi size: 95 MiB used: 38.2 MiB (40.2%) fs: vfat dev: /dev/nvme0n1p2
  ID-3: /home size: 167.56 GiB used: 81.46 GiB (48.6%) fs: ext4 dev: /dev/nvme1n1p1
Swap:
  ID-1: swap-1 type: partition size: 7.81 GiB used: 1.8 MiB (0.0%) priority: -2
    dev: /dev/nvme1n1p4
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Device-1: 1-3:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c52b
  Hub-2: 1-4:3 info: Microchip (formerly SMSC) USB2734 ports: 5 rev: 2.1 speed: 480 Mb/s
    chip-ID: 0424:2734
  Hub-3: 1-4.1:5 info: Logitech Logitech BT Mini-Receiver ports: 3 rev: 2.0 speed: 12 Mb/s
    chip-ID: 046d:0b04
  Device-1: 1-4.1.2:8 info: Logitech Logitech BT Mini-Receiver type: Keyboard
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c713
  Device-2: 1-4.1.3:9 info: Logitech diNovo Edge Keyboard type: Mouse
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c714
  Device-3: 1-4.2:6 info: Wacom CTL-4100WL [Intuos BT (S)] type: HID driver: usbhid,wacom
    rev: 2.0 speed: 12 Mb/s chip-ID: 056a:0376
  Device-4: 1-4.5:7 info: Microchip (formerly SMSC) Hub Controller type: HID
    driver: hid-generic,usbhid rev: 2.0 speed: 480 Mb/s chip-ID: 0424:274c
  Device-5: 1-9:4 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2b
  Hub-4: 2-0:1 info: Super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
  Hub-5: 2-4:2 info: Microchip (formerly SMSC) USB5734 ports: 5 rev: 3.1 speed: 5 Gb/s
    chip-ID: 0424:5734
  Hub-6: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-7: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
Sensors:
  System Temperatures: cpu: 67.0 C pch: 46.5 C mobo: 27.8 C gpu: amdgpu temp: 41.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3373 apt: 3331 flatpak: 42
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/apandada1-brightness-controller-jammy.list
    1: deb [arch=amd64 signed-by=/etc/apt/keyrings/apandada1-brightness-controller-jammy.gpg] https: //ppa.launchpadcontent.net/apandada1/brightness-controller/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/jeffreyratcliffe-ppa-focal.list
    1: deb http: //ppa.launchpad.net/jeffreyratcliffe/ppa/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/mdoyen-homebank-focal.list
    1: deb http: //ppa.launchpad.net/mdoyen/homebank/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint.com vera main upstream import backport
    2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 322 Uptime: 3h 23m Memory: 7.68 GiB used: 3.15 GiB (41.1%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12/9 Client: Unknown python3.10 client inxi: 3.3.13
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