Ubuntu
linux package

  1. Bug #1997472
  2. Comment #11

Comment 11 for bug 1997472

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote :

reply #10,

The user reported the issue is ELAN, and according to the page, https://learn.microsoft.com/en-us/windows-hardware/design/component-guidelines/windows-precision-touchpad-required-hid-descriptors, the version number should be two bytes. Is it 0x01, 0x0c?

If so, can you guide the user to upgrade the touchpad firmware under Ubuntu?

Thanks,