| 2022-09-14 02:50:24 |
Camille Rodriguez |
bug |
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|
added bug |
| 2022-09-14 02:50:24 |
Camille Rodriguez |
attachment added |
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ubuntu-bug report https://bugs.launchpad.net/bugs/1989521/+attachment/5615646/+files/apport.linux-image-5.15.0-47-generic.1haibvke.apport |
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| 2022-09-14 04:26:08 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2022-09-14 22:53:56 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
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| 2022-09-14 23:00:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2022-09-18 20:20:06 |
Camille Rodriguez |
tags |
bot-comment |
apport-collected bot-comment jammy uec-images |
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| 2022-09-18 20:20:07 |
Camille Rodriguez |
description |
Hi all,
Ubuntu server 22.04.1 is having issues freezing repeatedly with CPU softlocking. The issue seems to have started in the last week, all packages are up to date. I've updated to hwe kernel, rebooted several times, and it still happens. Hw info: 32G RAM, AMD 3600x CPU, Quadro RTX 4000 GPU.
I caught the following in syslog :
Sep 13 04:17:55 marcus-server kernel: [33687.436241] watchdog: BUG: soft lockup - CPU#2 stuck for 26s! [kworker/u64:17:154214]
Sep 13 04:17:55 marcus-server kernel: [33687.436243] Modules linked in: tls xt_nat veth nf_conntrack_netlink xfrm_user xfrm_algo xt_addrtype br_netfilter xt_CHECKSUM xt_MASQUERADE xt_conntrack ipt_REJECT nf_reject_ipv4 xt_tcpudp nft_compat nft_chain_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 nft_counter nf_tables nfnetlink overlay bridge stp llc nvidia_drm(PO) snd_hda_codec_realtek intel_rapl_msr intel_rapl_common nvidia_modeset(PO) snd_hda_codec_generic ledtrig_audio snd_hda_codec_hdmi snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event zfs(PO) edac_mce_amd nls_iso8859_1 snd_rawmidi kvm_amd zunicode(PO) nvidia(PO) snd_seq kvm zzstd(O) zlua(O) zavl(PO) snd_seq_device icp(PO) rapl wmi_bmof snd_timer zcommon(PO) k10temp ccp ucsi_ccg znvpair(PO) snd typec_ucsi typec spl(O) soundcore apex(OE) gasket(OE) mac_hid sch_fq_codel dm_multipath scsi_dh_rdac scsi_dh_emc scsi_dh_alua nct6775 hwmon_vid ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp
Sep 13 04:17:55 marcus-server kernel: [33687.436279] parport ramoops reed_solomon pstore_blk pstore_zone mtd efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 multipath linear nouveau mxm_wmi drm_ttm_helper ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rc_core crct10dif_pclmul crc32_pclmul ghash_clmulni_intel drm aesni_intel video crypto_simd igb cryptd xhci_pci ahci dca i2c_piix4 i2c_nvidia_gpu arcmsr libahci xhci_pci_renesas i2c_algo_bit wmi
Sep 13 04:17:55 marcus-server kernel: [33687.436302] CPU: 2 PID: 154214 Comm: kworker/u64:17 Tainted: P OE 5.15.0-47-generic #51-Ubuntu
Sep 13 04:17:55 marcus-server kernel: [33687.436303] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570 Phantom Gaming 4, BIOS P4.20 08/02/2021
Sep 13 04:17:55 marcus-server kernel: [33687.436305] Workqueue: events_unbound async_run_entry_fn
Sep 13 04:17:55 marcus-server kernel: [33687.436308] RIP: 0010:arcmsr_wait_firmware_ready+0xc1/0x140 [arcmsr]
Sep 13 04:17:55 marcus-server kernel: [33687.436312] Code: e3 49 8b 94 24 48 08 00 00 b8 10 00 00 00 89 02 5b 41 5c 5d e9 b0 7b db e8 48 8b 47 50 4c 8d a0 bc 00 00 00 eb 0c 41 8b 04 24 <85> c0 0f 88 64 ff ff ff f6 83 81 00 00 00 01 75 eb bf 14 00 00 00
Sep 13 04:17:55 marcus-server kernel: [33687.436313] RSP: 0018:ffffade8d136fd10 EFLAGS: 00000202
Sep 13 04:17:55 marcus-server kernel: [33687.436314] RAX: 0000000000000000 RBX: ffff96720a460870 RCX: ffffade8c12b0034
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RDX: 000000000000000d RSI: ffff96721b53ef80 RDI: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RBP: ffffade8d136fd20 R08: ffffffffffffffff R09: 0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436316] R10: 0000000000000284 R11: ffffffffffffffff R12: ffffade8c12b00bc
Sep 13 04:17:55 marcus-server kernel: [33687.436317] R13: 000000000000000d R14: ffff96720a460000 R15: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436318] FS: 0000000000000000(0000) GS:ffff96791ea80000(0000) knlGS:0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436319] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Sep 13 04:17:55 marcus-server kernel: [33687.436320] CR2: 0000000000000000 CR3: 00000007c8c10000 CR4: 0000000000350ee0
It happens pretty often too, but the system isn't overloaded, so I'm not sure what is causing it.
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1276.914096] watchdog: BUG: soft lockup - CPU#8 stuck for 26s! [kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1304.913956] watchdog: BUG: soft lockup - CPU#8 stuck for 52s! [kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2569.382397] watchdog: BUG: soft lockup - CPU#3 stuck for 26s! [kworker/u64:27:743931]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2597.382461] watchdog: BUG: soft lockup - CPU#3 stuck for 53s! [kworker/u64:27:743931]
I've also uploaded apport file to this bug. Please lmk if anything else is needed to troubleshoot this issue. |
Hi all,
Ubuntu server 22.04.1 is having issues freezing repeatedly with CPU softlocking. The issue seems to have started in the last week, all packages are up to date. I've updated to hwe kernel, rebooted several times, and it still happens. Hw info: 32G RAM, AMD 3600x CPU, Quadro RTX 4000 GPU.
I caught the following in syslog :
Sep 13 04:17:55 marcus-server kernel: [33687.436241] watchdog: BUG: soft lockup - CPU#2 stuck for 26s! [kworker/u64:17:154214]
Sep 13 04:17:55 marcus-server kernel: [33687.436243] Modules linked in: tls xt_nat veth nf_conntrack_netlink xfrm_user xfrm_algo xt_addrtype br_netfilter xt_CHECKSUM xt_MASQUERADE xt_conntrack ipt_REJECT nf_reject_ipv4 xt_tcpudp nft_compat nft_chain_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 nft_counter nf_tables nfnetlink overlay bridge stp llc nvidia_drm(PO) snd_hda_codec_realtek intel_rapl_msr intel_rapl_common nvidia_modeset(PO) snd_hda_codec_generic ledtrig_audio snd_hda_codec_hdmi snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event zfs(PO) edac_mce_amd nls_iso8859_1 snd_rawmidi kvm_amd zunicode(PO) nvidia(PO) snd_seq kvm zzstd(O) zlua(O) zavl(PO) snd_seq_device icp(PO) rapl wmi_bmof snd_timer zcommon(PO) k10temp ccp ucsi_ccg znvpair(PO) snd typec_ucsi typec spl(O) soundcore apex(OE) gasket(OE) mac_hid sch_fq_codel dm_multipath scsi_dh_rdac scsi_dh_emc scsi_dh_alua nct6775 hwmon_vid ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp
Sep 13 04:17:55 marcus-server kernel: [33687.436279] parport ramoops reed_solomon pstore_blk pstore_zone mtd efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 multipath linear nouveau mxm_wmi drm_ttm_helper ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rc_core crct10dif_pclmul crc32_pclmul ghash_clmulni_intel drm aesni_intel video crypto_simd igb cryptd xhci_pci ahci dca i2c_piix4 i2c_nvidia_gpu arcmsr libahci xhci_pci_renesas i2c_algo_bit wmi
Sep 13 04:17:55 marcus-server kernel: [33687.436302] CPU: 2 PID: 154214 Comm: kworker/u64:17 Tainted: P OE 5.15.0-47-generic #51-Ubuntu
Sep 13 04:17:55 marcus-server kernel: [33687.436303] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570 Phantom Gaming 4, BIOS P4.20 08/02/2021
Sep 13 04:17:55 marcus-server kernel: [33687.436305] Workqueue: events_unbound async_run_entry_fn
Sep 13 04:17:55 marcus-server kernel: [33687.436308] RIP: 0010:arcmsr_wait_firmware_ready+0xc1/0x140 [arcmsr]
Sep 13 04:17:55 marcus-server kernel: [33687.436312] Code: e3 49 8b 94 24 48 08 00 00 b8 10 00 00 00 89 02 5b 41 5c 5d e9 b0 7b db e8 48 8b 47 50 4c 8d a0 bc 00 00 00 eb 0c 41 8b 04 24 <85> c0 0f 88 64 ff ff ff f6 83 81 00 00 00 01 75 eb bf 14 00 00 00
Sep 13 04:17:55 marcus-server kernel: [33687.436313] RSP: 0018:ffffade8d136fd10 EFLAGS: 00000202
Sep 13 04:17:55 marcus-server kernel: [33687.436314] RAX: 0000000000000000 RBX: ffff96720a460870 RCX: ffffade8c12b0034
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RDX: 000000000000000d RSI: ffff96721b53ef80 RDI: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RBP: ffffade8d136fd20 R08: ffffffffffffffff R09: 0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436316] R10: 0000000000000284 R11: ffffffffffffffff R12: ffffade8c12b00bc
Sep 13 04:17:55 marcus-server kernel: [33687.436317] R13: 000000000000000d R14: ffff96720a460000 R15: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436318] FS: 0000000000000000(0000) GS:ffff96791ea80000(0000) knlGS:0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436319] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Sep 13 04:17:55 marcus-server kernel: [33687.436320] CR2: 0000000000000000 CR3: 00000007c8c10000 CR4: 0000000000350ee0
It happens pretty often too, but the system isn't overloaded, so I'm not sure what is causing it.
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1276.914096] watchdog: BUG: soft lockup - CPU#8 stuck for 26s! [kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1304.913956] watchdog: BUG: soft lockup - CPU#8 stuck for 52s! [kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2569.382397] watchdog: BUG: soft lockup - CPU#3 stuck for 26s! [kworker/u64:27:743931]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2597.382461] watchdog: BUG: soft lockup - CPU#3 stuck for 53s! [kworker/u64:27:743931]
I've also uploaded apport file to this bug. Please lmk if anything else is needed to troubleshoot this issue.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lightdm 5077 F.... pulseaudio
/dev/snd/controlC0: lightdm 5077 F.... pulseaudio
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-14 (127 days ago)
InstallationMedia: Ubuntu-Server 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223.1)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia_modeset zfs zunicode nvidia zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-47-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro nomodeset
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.15.0-47-generic N/A
linux-backports-modules-5.15.0-47-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.5
RfKill:
Tags: jammy uec-images
Uname: Linux 5.15.0-47-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-05-15 (126 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 08/02/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.20
dmi.board.name: X570 Phantom Gaming 4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.20:bd08/02/2021:br5.17:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX570PhantomGaming4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M. |
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| 2022-09-18 20:20:08 |
Camille Rodriguez |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616804/+files/AlsaInfo.txt |
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| 2022-09-18 20:20:09 |
Camille Rodriguez |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616805/+files/CRDA.txt |
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| 2022-09-18 20:20:11 |
Camille Rodriguez |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616806/+files/CurrentDmesg.txt |
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| 2022-09-18 20:20:12 |
Camille Rodriguez |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616807/+files/IwConfig.txt |
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| 2022-09-18 20:20:14 |
Camille Rodriguez |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616808/+files/Lspci.txt |
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| 2022-09-18 20:20:15 |
Camille Rodriguez |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616809/+files/Lspci-vt.txt |
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| 2022-09-18 20:20:17 |
Camille Rodriguez |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616810/+files/Lsusb.txt |
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| 2022-09-18 20:20:18 |
Camille Rodriguez |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616811/+files/Lsusb-t.txt |
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| 2022-09-18 20:20:20 |
Camille Rodriguez |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616812/+files/Lsusb-v.txt |
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| 2022-09-18 20:20:22 |
Camille Rodriguez |
attachment added |
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PaInfo.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616813/+files/PaInfo.txt |
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| 2022-09-18 20:20:24 |
Camille Rodriguez |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616814/+files/ProcCpuinfo.txt |
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| 2022-09-18 20:20:25 |
Camille Rodriguez |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616815/+files/ProcCpuinfoMinimal.txt |
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| 2022-09-18 20:20:26 |
Camille Rodriguez |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616816/+files/ProcInterrupts.txt |
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| 2022-09-18 20:20:27 |
Camille Rodriguez |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616817/+files/ProcModules.txt |
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| 2022-09-18 20:20:30 |
Camille Rodriguez |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616818/+files/UdevDb.txt |
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| 2022-09-18 20:20:31 |
Camille Rodriguez |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616819/+files/WifiSyslog.txt |
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| 2022-09-18 20:20:32 |
Camille Rodriguez |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1989521/+attachment/5616820/+files/acpidump.txt |
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| 2022-09-18 20:21:18 |
Camille Rodriguez |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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| 2023-12-02 08:23:51 |
Андрей Баранов |
bug |
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added subscriber Андрей Баранов |
| 2023-12-02 08:25:45 |
Андрей Баранов |
removed subscriber Андрей Баранов |
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