Ubuntu 22.04.1 CPU soft lockup occurs repeatedly
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hi all,
Ubuntu server 22.04.1 is having issues freezing repeatedly with CPU softlocking. The issue seems to have started in the last week, all packages are up to date. I've updated to hwe kernel, rebooted several times, and it still happens. Hw info: 32G RAM, AMD 3600x CPU, Quadro RTX 4000 GPU.
I caught the following in syslog :
Sep 13 04:17:55 marcus-server kernel: [33687.436241] watchdog: BUG: soft lockup - CPU#2 stuck for 26s! [kworker/
Sep 13 04:17:55 marcus-server kernel: [33687.436243] Modules linked in: tls xt_nat veth nf_conntrack_
Sep 13 04:17:55 marcus-server kernel: [33687.436279] parport ramoops reed_solomon pstore_blk pstore_zone mtd efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0 multipath linear nouveau mxm_wmi drm_ttm_helper ttm drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops cec rc_core crct10dif_pclmul crc32_pclmul ghash_clmulni_intel drm aesni_intel video crypto_simd igb cryptd xhci_pci ahci dca i2c_piix4 i2c_nvidia_gpu arcmsr libahci xhci_pci_renesas i2c_algo_bit wmi
Sep 13 04:17:55 marcus-server kernel: [33687.436302] CPU: 2 PID: 154214 Comm: kworker/u64:17 Tainted: P OE 5.15.0-47-generic #51-Ubuntu
Sep 13 04:17:55 marcus-server kernel: [33687.436303] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./X570 Phantom Gaming 4, BIOS P4.20 08/02/2021
Sep 13 04:17:55 marcus-server kernel: [33687.436305] Workqueue: events_unbound async_run_entry_fn
Sep 13 04:17:55 marcus-server kernel: [33687.436308] RIP: 0010:arcmsr_
Sep 13 04:17:55 marcus-server kernel: [33687.436312] Code: e3 49 8b 94 24 48 08 00 00 b8 10 00 00 00 89 02 5b 41 5c 5d e9 b0 7b db e8 48 8b 47 50 4c 8d a0 bc 00 00 00 eb 0c 41 8b 04 24 <85> c0 0f 88 64 ff ff ff f6 83 81 00 00 00 01 75 eb bf 14 00 00 00
Sep 13 04:17:55 marcus-server kernel: [33687.436313] RSP: 0018:ffffade8d1
Sep 13 04:17:55 marcus-server kernel: [33687.436314] RAX: 0000000000000000 RBX: ffff96720a460870 RCX: ffffade8c12b0034
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RDX: 000000000000000d RSI: ffff96721b53ef80 RDI: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RBP: ffffade8d136fd20 R08: ffffffffffffffff R09: 0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436316] R10: 0000000000000284 R11: ffffffffffffffff R12: ffffade8c12b00bc
Sep 13 04:17:55 marcus-server kernel: [33687.436317] R13: 000000000000000d R14: ffff96720a460000 R15: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436318] FS: 000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436319] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Sep 13 04:17:55 marcus-server kernel: [33687.436320] CR2: 0000000000000000 CR3: 00000007c8c10000 CR4: 0000000000350ee0
It happens pretty often too, but the system isn't overloaded, so I'm not sure what is causing it.
Message from syslogd@
kernel:[ 1276.914096] watchdog: BUG: soft lockup - CPU#8 stuck for 26s! [kworker/
Message from syslogd@
kernel:[ 1304.913956] watchdog: BUG: soft lockup - CPU#8 stuck for 52s! [kworker/
Message from syslogd@
kernel:[ 2569.382397] watchdog: BUG: soft lockup - CPU#3 stuck for 26s! [kworker/
Message from syslogd@
kernel:[ 2597.382461] watchdog: BUG: soft lockup - CPU#3 stuck for 53s! [kworker/
I've also uploaded apport file to this bug. Please lmk if anything else is needed to troubleshoot this issue.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-14 (127 days ago)
InstallationMedia: Ubuntu-Server 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223.1)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 20220329.
RfKill:
Tags: jammy uec-images
Uname: Linux 5.15.0-47-generic x86_64
UpgradeStatus: Upgraded to jammy on 2022-05-15 (126 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 08/02/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.20
dmi.board.name: X570 Phantom Gaming 4
dmi.board.vendor: ASRock
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
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