Activity log for bug #1986887

Date Who What changed Old value New value Message
2022-08-18 02:55:34 Steven Green bug added bug
2022-08-18 03:00:20 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2022-08-18 03:08:55 Steven Green tags amd64 apport-bug jammy amd64 apport-bug apport-collected jammy
2022-08-18 03:08:57 Steven Green description I have a recurring crash. It does not record MCE information to the log file, but is presented on the screen during the next boot. I can recreate the problem. 1) Start a steam game 2) Close the game 3) Let the monitor sleep 4) Wake up the computer and start the game *) It will crash with an MCE when it starts rendering the game after the start menus. This occurs in both games I've tried, Raft and No Man's Sky. I can prevent the computer from crashing by disabling display sleep after 10min. I've tried various kernel settings in an attempt to rectify this without success 1) set idle current in the BIOS 2) disabled C states 3) updated to the latest bios, actually a beta bios 4) enabling/disabling resizable bar This was working in 20.04, but started crashing after the kernel was updated in 20.04 as well. I went to 22.04 hoping it might have been resolved, but it continues to crash. Ryzen 3950X XFX 6600XT ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-46-generic 5.15.0-46.49 ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39 Uname: Linux 5.15.0-46-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: play 1913 F.... pulseaudio /dev/snd/controlC0: play 1913 F.... pulseaudio CRDA: N/A CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Date: Wed Aug 17 22:33:23 2022 InstallationDate: Installed on 2022-06-05 (73 days ago) InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) MachineType: To Be Filled By O.E.M. X570 Taichi ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=b0f603bd-3eca-4b1e-94c8-5296b86d15b3 ro quiet splash amdgpu.runpm=0 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.15.0-46-generic N/A linux-backports-modules-5.15.0-46-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.4 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. dmi.bios.date: 05/23/2022 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P4.82 dmi.board.name: X570 Taichi dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.82:bd05/23/2022:br5.17:svnToBeFilledByO.E.M.:pnX570Taichi:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Taichi:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: X570 Taichi dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. I have a recurring crash. It does not record MCE information to the log file, but is presented on the screen during the next boot. I can recreate the problem. 1) Start a steam game 2) Close the game 3) Let the monitor sleep 4) Wake up the computer and start the game *) It will crash with an MCE when it starts rendering the game after the start menus. This occurs in both games I've tried, Raft and No Man's Sky. I can prevent the computer from crashing by disabling display sleep after 10min. I've tried various kernel settings in an attempt to rectify this without success 1) set idle current in the BIOS 2) disabled C states 3) updated to the latest bios, actually a beta bios 4) enabling/disabling resizable bar This was working in 20.04, but started crashing after the kernel was updated in 20.04 as well. I went to 22.04 hoping it might have been resolved, but it continues to crash. Ryzen 3950X XFX 6600XT ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-5.15.0-46-generic 5.15.0-46.49 ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39 Uname: Linux 5.15.0-46-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: play 1913 F.... pulseaudio /dev/snd/controlC0: play 1913 F.... pulseaudio CRDA: N/A CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Date: Wed Aug 17 22:33:23 2022 InstallationDate: Installed on 2022-06-05 (73 days ago) InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) MachineType: To Be Filled By O.E.M. X570 Taichi ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/usr/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=b0f603bd-3eca-4b1e-94c8-5296b86d15b3 ro quiet splash amdgpu.runpm=0 vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.15.0-46-generic N/A linux-backports-modules-5.15.0-46-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.4 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) WifiSyslog: acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. dmi.bios.date: 05/23/2022 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P4.82 dmi.board.name: X570 Taichi dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.82:bd05/23/2022:br5.17:svnToBeFilledByO.E.M.:pnX570Taichi:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Taichi:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: X570 Taichi dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: play 1913 F.... pulseaudio /dev/snd/controlC0: play 1913 F.... pulseaudio CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2022-06-05 (73 days ago) InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) MachineType: To Be Filled By O.E.M. X570 Taichi Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=b0f603bd-3eca-4b1e-94c8-5296b86d15b3 ro quiet splash amdgpu.runpm=0 vt.handoff=7 ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.15.0-46-generic N/A linux-backports-modules-5.15.0-46-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.4 Tags: jammy Uname: Linux 5.15.0-46-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 05/23/2022 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P4.82 dmi.board.name: X570 Taichi dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.82:bd05/23/2022:br5.17:svnToBeFilledByO.E.M.:pnX570Taichi:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Taichi:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: X570 Taichi dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M.
2022-08-18 03:08:58 Steven Green attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609472/+files/AlsaInfo.txt
2022-08-18 03:08:59 Steven Green attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609474/+files/CurrentDmesg.txt
2022-08-18 03:09:00 Steven Green attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609476/+files/IwConfig.txt
2022-08-18 03:09:02 Steven Green attachment added Lspci.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609477/+files/Lspci.txt
2022-08-18 03:09:06 Steven Green attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609478/+files/Lspci-vt.txt
2022-08-18 03:09:07 Steven Green attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609479/+files/Lsusb.txt
2022-08-18 03:09:09 Steven Green attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609481/+files/Lsusb-t.txt
2022-08-18 03:09:10 Steven Green attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609482/+files/Lsusb-v.txt
2022-08-18 03:09:11 Steven Green attachment added PaInfo.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609483/+files/PaInfo.txt
2022-08-18 03:09:13 Steven Green attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609484/+files/ProcCpuinfo.txt
2022-08-18 03:09:14 Steven Green attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609485/+files/ProcCpuinfoMinimal.txt
2022-08-18 03:09:16 Steven Green attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609486/+files/ProcInterrupts.txt
2022-08-18 03:09:17 Steven Green attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609487/+files/ProcModules.txt
2022-08-18 03:09:18 Steven Green attachment added RfKill.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609488/+files/RfKill.txt
2022-08-18 03:09:20 Steven Green attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609489/+files/UdevDb.txt
2022-08-18 03:09:21 Steven Green attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609490/+files/WifiSyslog.txt
2022-08-18 03:09:24 Steven Green attachment added acpidump.txt https://bugs.launchpad.net/bugs/1986887/+attachment/5609491/+files/acpidump.txt
2022-08-18 03:11:45 Steven Green linux (Ubuntu): status Incomplete Confirmed