Machine Check: 0 Bank 5: bea0000000000108

Bug #1986887 reported by Steven Green
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a recurring crash.

It does not record MCE information to the log file, but is presented on the screen during the next boot.

I can recreate the problem.

1) Start a steam game
2) Close the game
3) Let the monitor sleep
4) Wake up the computer and start the game
*) It will crash with an MCE when it starts rendering the game after the start menus.

This occurs in both games I've tried, Raft and No Man's Sky.

I can prevent the computer from crashing by disabling display sleep after 10min.

I've tried various kernel settings in an attempt to rectify this without success
1) set idle current in the BIOS
2) disabled C states
3) updated to the latest bios, actually a beta bios
4) enabling/disabling resizable bar

This was working in 20.04, but started crashing after the kernel was updated in 20.04 as well. I went to 22.04 hoping it might have been resolved, but it continues to crash.

Ryzen 3950X
XFX 6600XT

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-46-generic 5.15.0-46.49
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: play 1913 F.... pulseaudio
 /dev/snd/controlC0: play 1913 F.... pulseaudio
CRDA: N/A
CurrentDmesg:
 Error: command ['pkexec', 'dmesg'] failed with exit code 127: Error executing command as another user: Not authorized

 This incident has been reported.
Date: Wed Aug 17 22:33:23 2022
InstallationDate: Installed on 2022-06-05 (73 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: To Be Filled By O.E.M. X570 Taichi
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/usr/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=b0f603bd-3eca-4b1e-94c8-5296b86d15b3 ro quiet splash amdgpu.runpm=0 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-46-generic N/A
 linux-backports-modules-5.15.0-46-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

acpidump:
 Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing command as another user: Not authorized

 This incident has been reported.
dmi.bios.date: 05/23/2022
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.82
dmi.board.name: X570 Taichi
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.82:bd05/23/2022:br5.17:svnToBeFilledByO.E.M.:pnX570Taichi:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Taichi:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: X570 Taichi
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: play 1913 F.... pulseaudio
 /dev/snd/controlC0: play 1913 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-06-05 (73 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: To Be Filled By O.E.M. X570 Taichi
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=b0f603bd-3eca-4b1e-94c8-5296b86d15b3 ro quiet splash amdgpu.runpm=0 vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-46-generic N/A
 linux-backports-modules-5.15.0-46-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.4
Tags: jammy
Uname: Linux 5.15.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 05/23/2022
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.82
dmi.board.name: X570 Taichi
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.82:bd05/23/2022:br5.17:svnToBeFilledByO.E.M.:pnX570Taichi:pvrToBeFilledByO.E.M.:rvnASRock:rnX570Taichi:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: X570 Taichi
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Steven Green (stevenlgreen00) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1986887

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Steven Green (stevenlgreen00) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Steven Green (stevenlgreen00) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : IwConfig.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : Lspci.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : Lspci-vt.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : Lsusb.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : Lsusb-t.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : Lsusb-v.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : PaInfo.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : ProcModules.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : RfKill.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : UdevDb.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : WifiSyslog.txt

apport information

Revision history for this message
Steven Green (stevenlgreen00) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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