Activity log for bug #1986740

Date Who What changed Old value New value Message
2022-08-17 00:35:45 khalil.io bug added bug
2022-08-17 03:08:09 khalil.io description Operating system data: Linux 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022 x86_64 x86_64 x86_64 x86_64 GNU/Linux Description: Ubuntu 22.04.1 LTS Release: 22.04 Just installed. When testing Ubuntu there was no problem. Device data: Dell Precision 5530 2in1 (Kaby Lake-G workstation) | Intel Core i7-8706G | Radeon WX Vega M GL, 4K UHD What happens: With kernel to 5.15: Before logging in, just after selecting the linux kernel from grub, the screen goes black, no ubuntu+dell loading screen, no nothing. With the black screen, random vertical and horizontal lines appear and move if the cursor moves. There is no way around this, and the only alternatives to change this is: 1. close the laptop lid (sleep mode) and restart. 2. Connect an HDMI to the USB-C port and then disconnect it. If either of the two steps is followed, the display corrects itself and works perfectly. This happened to me using - Ubuntu 20.04 with Linux 5.15.0.43-generic And now that I upgraded it also happens to me - Ubuntu 22.04.1 with Linux 5.15.0-46-generic The error did not appear in using - Ubuntu 20.04 with Linux 5.13.0-52-generic or earlier I will provide all the information you see necessary to solve the problem. Operating system data: Linux 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022 x86_64 x86_64 x86_64 x86_64 GNU/Linux Description: Ubuntu 22.04.1 LTS Release: 22.04 Just installed. When testing Ubuntu there was no problem. Device data: Dell Precision 5530 2in1 (Kaby Lake-G workstation) | Intel Core i7-8706G | Radeon WX Vega M GL, 4K UHD What happens: With kernel to 5.15: Before logging in, just after selecting the linux kernel from grub, the screen goes black, no ubuntu+dell loading screen, no nothing. With the black screen, random vertical and horizontal lines appear and move if the cursor moves. There is no way around this, and the only alternatives to change this is: 1. close the laptop lid (sleep mode) and restart. 2. Connect an HDMI to the USB-C port and then disconnect it. If either of the two steps is followed, the display corrects itself and works perfectly. This happened to me using - Ubuntu 20.04 with Linux 5.15.0.43-generic And now that I upgraded it also happens to me - Ubuntu 22.04.1 with Linux 5.15.0-46-generic - Ubuntu 22.04.1 with Linux 5.18.17-051817 - Ubuntu 22.04.1 with Linux 5.14.21-051421 The error did not appear in using - Ubuntu 20.04 with Linux 5.13.0-52-generic or earlier - Ubuntu 22.04.1 with Linux 5.13.0-051300 I will provide all the information you see necessary to solve the problem.
2022-08-17 03:10:05 khalil.io attachment added lspci -vnvn.txt https://bugs.launchpad.net/ubuntu/+bug/1986740/+attachment/5609208/+files/lspci%20-vnvn.txt
2022-08-17 03:10:26 khalil.io attachment added lspci -vvnn.txt https://bugs.launchpad.net/ubuntu/+bug/1986740/+attachment/5609209/+files/lspci%20-vvnn.txt
2022-08-17 03:21:50 khalil.io attachment added Recorded with cell phone https://bugs.launchpad.net/ubuntu/+bug/1986740/+attachment/5609210/+files/bug-kernel_BlackscreenLines_Ubuntu2204.mp4
2022-08-17 03:49:42 khalil.io summary Black screen with lines when booting kernel 5.15 Black screen with lines when booting kernel 5.14 to 5.18
2022-08-17 04:25:08 Ubuntu Foundations Team Bug Bot tags blackscreen display4k hidpi kernel-bug notlogin uhd blackscreen bot-comment display4k hidpi kernel-bug notlogin uhd
2022-08-17 20:34:38 Paul White affects ubuntu linux (Ubuntu)
2022-08-17 20:35:22 Paul White tags blackscreen bot-comment display4k hidpi kernel-bug notlogin uhd blackscreen bot-comment display4k focal hidpi jammy kernel-bug notlogin uhd
2022-08-17 21:00:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2022-08-18 02:33:20 khalil.io linux (Ubuntu): status Incomplete Confirmed