Comment 0 for bug 1970392

Revision history for this message
Aaron Whitehouse (aaron-whitehouse) wrote :

I have a Dell XPS 13 9370 that came with Ubuntu preinstalled. I have just completed a fresh install of 22.04 on it.

When I suspend the laptop, the USB devices that were plugged in when I suspended do not work. Specifically, I had an Ethernet adapter and a USB-C monitor with a keyboard attached through it. The monitor display works as expected, but neither the keyboard nor the Ethernet adapter work after suspending.

Interestingly, I can move the Ethernet adapter to the remaining USB-C port and it works correctly. Moving it back afterwards, it still does not work.

Please let me know if there is anything more I can do to help.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-25-generic 5.15.0-25.25
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: aaron-work 35648 F.... pulseaudio
 /dev/snd/controlC0: aaron-work 35648 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 26 10:36:09 2022
InstallationDate: Installed on 2022-04-24 (1 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. XPS 13 9370
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-25-generic N/A
 linux-backports-modules-5.15.0-25-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2019
dmi.bios.release: 1.12
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.1
dmi.board.name: 0F6P3V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.1:bd12/11/2019:br1.12:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:sku07E6:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.