Comment 15 for bug 1970127

Eric, thank you for all the work, just a question - how did you update to
the kernel? Is it in the updates already or did you have to do it manually?

--
Nenad Latinović
<email address hidden>

On Thu, 23 Jun 2022 at 09:50, Eric Levy <email address hidden> wrote:

> The problem has resolved for me after the update to kernel 5.15.0-40.
>
> Perhaps if the boot media would be updated to include this newer kernel,
> then the users originally affected by this report would be able to
> proceed with their activities.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1970127
>
> Title:
> Ubuntu-22.04 Live CD not booting on HP ENVY X360 notebook (Ryzen 7
> 3700U)
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> The ubuntu-22.04-desktop-amd64.iso live cd does not boot on a HP ENVY
> X360 notebook (Ryzen 7 3700U).
>
> Model:
> HP ENVY X360
> 13-ar0777ng
> 9YN58EA#ABD
>
> After a few minutes the screen simply switches to black. No
> possibility to get a console by pressing CTRL-ALT-F1, F2, ...
>
> I removed the boot options "quiet splash" and recorded the boot via
> video.
> (just ask if you need the full video)
> I attach a significantly looking screenshot from that video, showing a
> kernel bug message.
>
>
> Currently the notebook runs with Ubuntu-20.04 using the Linux-5.11 HWE
> kernel.
> But suspend to memory isn't working.
> Related: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1903292
>
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>
>