Comment 4 for bug 1968096

Our GDPR compliant process is described here:
https://support.canonical.com/ua/s/article/sending-files-sts
It's essentially via uploading to (anon. ftp) files.support.canonical.com

IBM shared logs and dumps via this approach already before, so it should be acceptable...

I still suggest to open a salesforce ticket on top in this case to get it addressed to the right channel.

And based on the information provided, we can only do some high-level checks and verification.
I think a real analysis is only possible based on a dump