webcam doesn't work

Bug #1959621 reported by Piotr
This bug report is a duplicate of:  Bug #1956461: Creative HD720p webcam doesn't work. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

As I have reported yet 4 times [Bug 1956461][Bug 1957112][Bug 1957112], [Bug 1957196] [Bug 1958414] the webcam Creative HD 720 p after installing any other kernel then the 5.4.0.91 (this time after installing the kernel # 5.4.0.97-100) stop working. There is no folder /dev/v4l.
lsb_release -rd
Description: Linux Mint 20.3
Release: 20.3
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: piotr 2892 F.... pulseaudio
 /dev/snd/controlC0: piotr 2892 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.3
InstallationDate: Installed on 2020-06-07 (603 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213
IwConfig:
 lo no wireless extensions.

 enp3s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H67MA-USB3-B3
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-97-generic root=UUID=3bdaa7b0-765c-41ce-b67a-deeeabde9c42 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-97.110-generic 5.4.162
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-97-generic N/A
 linux-backports-modules-5.4.0-97-generic N/A
 linux-firmware 1.187.25
RfKill:

Tags: una
Uname: Linux 5.4.0-97-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 10/27/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: H67MA-USB3-B3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd10/27/2011:svnGigabyteTechnologyCo.,Ltd.:pnH67MA-USB3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH67MA-USB3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H67MA-USB3-B3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Piotr (orsei) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected una
description: updated
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Piotr (orsei) wrote : CRDA.txt

apport information

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Piotr (orsei) wrote : CurrentDmesg.txt

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Piotr (orsei) wrote : Lspci.txt

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Piotr (orsei) wrote : Lspci-vt.txt

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Piotr (orsei) wrote : Lsusb.txt

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Piotr (orsei) wrote : Lsusb-t.txt

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Piotr (orsei) wrote : Lsusb-v.txt

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Piotr (orsei) wrote : ProcCpuinfo.txt

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Piotr (orsei) wrote : ProcCpuinfoMinimal.txt

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Piotr (orsei) wrote : ProcEnviron.txt

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Piotr (orsei) wrote : ProcInterrupts.txt

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Piotr (orsei) wrote : ProcModules.txt

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Piotr (orsei) wrote : PulseList.txt

apport information

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Piotr (orsei) wrote : UdevDb.txt

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Piotr (orsei) wrote : WifiSyslog.txt

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Piotr (orsei) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: New → Confirmed
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