My web camera stop working

Bug #1958414 reported by Piotr
This bug report is a duplicate of:  Bug #1956461: Creative HD720p webcam doesn't work. Edit Remove
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

As I've reported 3 times [Bug 1957112], [Bug 1957196] , [Bug 1956461], after installing new kernel different than 5.4.0-91 I have lost functionality of my webcam >>Creative Hd 720p<<. There is no driver because the folder /dev/v4l doesn't exist. There is a communicate at the boot time that some device has something to long (it blinked very fast, I haven't remembered it). It is annoying and disorganizing ones life.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: piotr 2890 F.... pulseaudio
 /dev/snd/controlC0: piotr 2890 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.3
InstallationDate: Installed on 2020-06-07 (591 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213
IwConfig:
 enp3s0 no wireless extensions.

 lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H67MA-USB3-B3
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-96-generic root=UUID=3bdaa7b0-765c-41ce-b67a-deeeabde9c42 ro quiet splash
ProcVersionSignature: Ubuntu 5.4.0-96.109-generic 5.4.157
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-96-generic N/A
 linux-backports-modules-5.4.0-96-generic N/A
 linux-firmware 1.187.25
RfKill:

Tags: una
Uname: Linux 5.4.0-96-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 10/27/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F4
dmi.board.name: H67MA-USB3-B3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF4:bd10/27/2011:svnGigabyteTechnologyCo.,Ltd.:pnH67MA-USB3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH67MA-USB3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H67MA-USB3-B3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1958414

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Piotr (orsei) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected una
description: updated
Revision history for this message
Piotr (orsei) wrote : CRDA.txt

apport information

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Piotr (orsei) wrote : CurrentDmesg.txt

apport information

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Piotr (orsei) wrote : Lspci.txt

apport information

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Piotr (orsei) wrote : Lspci-vt.txt

apport information

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Piotr (orsei) wrote : Lsusb.txt

apport information

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Piotr (orsei) wrote : Lsusb-t.txt

apport information

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Piotr (orsei) wrote : Lsusb-v.txt

apport information

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Piotr (orsei) wrote : ProcCpuinfo.txt

apport information

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Piotr (orsei) wrote : ProcCpuinfoMinimal.txt

apport information

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Piotr (orsei) wrote : ProcEnviron.txt

apport information

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Piotr (orsei) wrote : ProcInterrupts.txt

apport information

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Piotr (orsei) wrote : ProcModules.txt

apport information

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Piotr (orsei) wrote : PulseList.txt

apport information

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Piotr (orsei) wrote : UdevDb.txt

apport information

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Piotr (orsei) wrote : WifiSyslog.txt

apport information

Revision history for this message
Piotr (orsei) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Piotr (orsei) wrote :

At the boot time there is a communicate about to long value and no number as I wrote first

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: focal
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