Activity log for bug #1957150

Date Who What changed Old value New value Message
2022-01-12 08:40:41 Benito Encarnacion bug added bug
2022-01-13 06:39:44 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2022-01-13 07:07:48 Benito Encarnacion tags apport-collected una
2022-01-13 07:07:49 Benito Encarnacion description On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as basically all kernels since 5.11) and linux mint cinnamon, there's a problem where if the computer sleeps/suspends at all (either automatically or when I press the button), any attempt to wake up the computer is futile. In order to keep using the computer, I have to hard shut-off by holding down the power button, and turn it on again. This problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is what I've been using. On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as basically all kernels since 5.11) and linux mint cinnamon, there's a problem where if the computer sleeps/suspends at all (either automatically or when I press the button), any attempt to wake up the computer is futile. In order to keep using the computer, I have to hard shut-off by holding down the power button, and turn it on again. This problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is what I've been using. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: tauren 1378 F.... pulseaudio /dev/snd/controlC2: tauren 1378 F.... pulseaudio /dev/snd/controlC0: tauren 1378 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.3 InstallationDate: Installed on 2021-12-22 (22 days ago) InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703 MachineType: Acer Swift SF314-42 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=fd1f7db7-d2d0-48dd-8527-8b64f26abaff ro quiet splash ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19 RelatedPackageVersions: linux-restricted-modules-5.13.0-25-generic N/A linux-backports-modules-5.13.0-25-generic N/A linux-firmware 1.187.24 Tags: una Uname: Linux 5.13.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/13/2021 dmi.bios.release: 1.10 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Kona_RN dmi.board.vendor: RO dmi.board.version: V1.10 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.10 dmi.ec.firmware.release: 1.6 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd05/13/2021:br1.10:efr1.6:svnAcer:pnSwiftSF314-42:pvrV1.10:rvnRO:rnKona_RN:rvrV1.10:cvnAcer:ct10:cvrV1.10:sku0000000000000000: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-42 dmi.product.sku: 0000000000000000 dmi.product.version: V1.10 dmi.sys.vendor: Acer
2022-01-13 07:07:50 Benito Encarnacion attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553709/+files/AlsaInfo.txt
2022-01-13 07:07:51 Benito Encarnacion attachment added CRDA.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553710/+files/CRDA.txt
2022-01-13 07:07:53 Benito Encarnacion attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553711/+files/CurrentDmesg.txt
2022-01-13 07:07:55 Benito Encarnacion attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553712/+files/IwConfig.txt
2022-01-13 07:07:56 Benito Encarnacion attachment added Lspci.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553713/+files/Lspci.txt
2022-01-13 07:07:58 Benito Encarnacion attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553714/+files/Lspci-vt.txt
2022-01-13 07:07:59 Benito Encarnacion attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553715/+files/Lsusb.txt
2022-01-13 07:08:01 Benito Encarnacion attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553716/+files/Lsusb-t.txt
2022-01-13 07:08:02 Benito Encarnacion attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553717/+files/Lsusb-v.txt
2022-01-13 07:08:04 Benito Encarnacion attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553718/+files/ProcCpuinfo.txt
2022-01-13 07:08:06 Benito Encarnacion attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553719/+files/ProcCpuinfoMinimal.txt
2022-01-13 07:08:08 Benito Encarnacion attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553720/+files/ProcEnviron.txt
2022-01-13 07:08:09 Benito Encarnacion attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553721/+files/ProcInterrupts.txt
2022-01-13 07:08:12 Benito Encarnacion attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553722/+files/ProcModules.txt
2022-01-13 07:08:14 Benito Encarnacion attachment added PulseList.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553723/+files/PulseList.txt
2022-01-13 07:08:17 Benito Encarnacion attachment added RfKill.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553724/+files/RfKill.txt
2022-01-13 07:08:20 Benito Encarnacion attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553725/+files/UdevDb.txt
2022-01-13 07:08:22 Benito Encarnacion attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553726/+files/WifiSyslog.txt
2022-01-13 07:08:26 Benito Encarnacion attachment added acpidump.txt https://bugs.launchpad.net/bugs/1957150/+attachment/5553727/+files/acpidump.txt
2022-01-13 07:10:31 Benito Encarnacion linux (Ubuntu): status Incomplete Confirmed
2022-06-03 21:20:54 Open D bug added subscriber Open D