On my laptop (an AMD Acer Swift 3) using kernel 5.13.0-25 (as well as basically all kernels since 5.11) and linux mint cinnamon, there's a problem where if the computer sleeps/suspends at all (either automatically or when I press the button), any attempt to wake up the computer is futile. In order to keep using the computer, I have to hard shut-off by holding down the power button, and turn it on again. This problem doesn't exist with kernel 5.11.0-44 or 5.11.0-46, so that is what I've been using.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tauren 1378 F.... pulseaudio
/dev/snd/controlC2: tauren 1378 F.... pulseaudio
/dev/snd/controlC0: tauren 1378 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.3
InstallationDate: Installed on 2021-12-22 (22 days ago)
InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
MachineType: Acer Swift SF314-42
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=fd1f7db7-d2d0-48dd-8527-8b64f26abaff ro quiet splash
ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19
RelatedPackageVersions:
linux-restricted-modules-5.13.0-25-generic N/A
linux-backports-modules-5.13.0-25-generic N/A
linux-firmware 1.187.24
Tags: una
Uname: Linux 5.13.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2021
dmi.bios.release: 1.10
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Kona_RN
dmi.board.vendor: RO
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.ec.firmware.release: 1.6
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd05/13/2021:br1.10:efr1.6:svnAcer:pnSwiftSF314-42:pvrV1.10:rvnRO:rnKona_RN:rvrV1.10:cvnAcer:ct10:cvrV1.10:sku0000000000000000:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-42
dmi.product.sku: 0000000000000000
dmi.product.version: V1.10
dmi.sys.vendor: Acer
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1957150
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.