Comment 24 for bug 1956177

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Patrick Walz (flyingbackstein) wrote :

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Seems to be BIOS related.
We received just shy of 1000 A3510s, split up into multiple shipments. The first 4 shipments (around 500 of them) arrived with BIOS V1.04 and had everything working fine. The latest and last shipment arrived with V1.10 and is plagued by the same issue.
Unfortunately Firmware Rollback to V1.04 is not possible since Fujitsu never released that version to the public. Only V1.09, V1.10 and V1.12 are available for Download, none of them being the solution.
We still had one Lifebook with 1.04 around so I checked before updating the BIOS and the battery was properly detected, after flashing 1.12 the battery was reported as absent.

This also does not only affect Ubuntu or Mint (which we use). I have also seen threads in the forums of Arch, SuSE and (I believe) Gentoo reporting the same.