Comment 3 for bug 1954416

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Paul White (paulw2u) wrote (last edit ):

In your other bug report you said you are using kernel version 3.13.0-22. From which Ubuntu release is that? Trusty, i.e. Ubuntu 14.04? You don't even appear to have the latest update for the trusty release which would be version 3.13.0-170.220.

You should install a supported release as Trusty has been 'end of life' since April 2019. The oldest supported release is currently Ubuntu 18.04. Bugs in unsupported releases will not be fixed.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases