Comment 5 for bug 1919411

Yes, its mean useb mouse and keyboard.

On Mon, 29 Mar, 2021, 1:55 pm Alex Hung, <email address hidden> wrote:

> When you preferred to "External", did you mean USB keyboard and mouse?
>
> There were weird errors such as below in the bug description. You may
> want to live boot to 20.10 (or any versions) and verify whether USB
> devices work, especially the system was upgraded from 18.04 to 20.10.
>
> Lsusb: Error: command ['lsusb'] failed with exit code 1:
> Lsusb-t:
>
> Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1:
> MachineType: HP HP Laptop 15-bs0xx
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1919411
>
> Title:
> External Keyboard and Mouse not working
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> External Keyboard and Mouse not working
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.10
> Package: linux-image-5.8.0-45-generic 5.8.0-45.51
> ProcVersionSignature: Ubuntu 5.8.0-45.51-generic 5.8.18
> Uname: Linux 5.8.0-45-generic x86_64
> ApportVersion: 2.20.11-0ubuntu50.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: shubham 2694 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Mar 17 11:27:33 2021
> InstallationDate: Installed on 2020-04-18 (332 days ago)
> InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
> (20200203.1)
> Lsusb: Error: command ['lsusb'] failed with exit code 1:
> Lsusb-t:
>
> Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1:
> MachineType: HP HP Laptop 15-bs0xx
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic
> root=UUID=3f6c37aa-cbd1-41b0-8d01-638f35b85180 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.8.0-45-generic N/A
> linux-backports-modules-5.8.0-45-generic N/A
> linux-firmware 1.190.3
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to groovy on 2020-11-05 (131 days ago)
> dmi.bios.date: 05/17/2019
> dmi.bios.release: 15.60
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.60
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 832B
> dmi.board.vendor: HP
> dmi.board.version: 23.76
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.ec.firmware.release: 23.76
> dmi.modalias:
> dmi:bvnInsyde:bvrF.60:bd05/17/2019:br15.60:efr23.76:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn832B:rvr23.76:cvnHP:ct10:cvrChassisVersion:
> dmi.product.family: 103C_5335KV HP Notebook
> dmi.product.name: HP Laptop 15-bs0xx
> dmi.product.sku: 2EY73PA#ACJ
> dmi.product.version: Type1ProductConfigId
> dmi.sys.vendor: HP
>
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>