after upgrade to ubuntu 14.04, system not restarting and touchpad not working

Bug #1918887 reported by SHUBHANGI PANDEY
16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

after upgrade to ubuntu 14.04 from ubuntu 12.04, the system is not restarting, however after quickly pressing esc i can run the system on F11 (hp recovery) mode , but in that the touchpad is not working

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-170-generic 3.13.0-170.220
Uname: Linux 3.13.0-170-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Mar 12 12:58:15 2021
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130722-08:34
LiveMediaBuild: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130722-08:34
SourcePackage: linux-signed

Revision history for this message
SHUBHANGI PANDEY (shubhu2021) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for reporting this bug to Ubuntu.

Ubuntu 14.04 (trusty) reached end-of-life on April 25, 2019.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Chris Guiver (guiverc) wrote :

I just noticed the linked https://wiki.ubuntu.com/Releases refers to 14.04 as still being supported.

Ubuntu 14.04 LTS reached EOL on April 25, 2019.
Ubuntu 14.04 ESM (LTS with extended support) is still supported until April 2022.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hi,
as mentioned above in Chris's comment, standard Trusty has already reaches its End-Of-Life on April 2019 [1].
Are you using a standard Ubuntu or Ubuntu Trusty with ESM support?
If you're using a standard Ubuntu please give a newer release a try.

[1] https://wiki.ubuntu.com/Releases

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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