| 2021-01-14 21:37:37 |
Daniel LeBlanc |
bug |
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added bug |
| 2021-01-14 21:43:10 |
Daniel LeBlanc |
tags |
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apport-collected bionic |
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| 2021-01-14 21:43:11 |
Daniel LeBlanc |
description |
Also reported for Ubuntu 16.04.4 LTS: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578
Hello.
I am trying to install Ubuntu 18.04.5 LTS from newly written USB alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop.
I expected that the install process would recognize the free partition created on the GPT disk, but it did not.
I had previously reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu-alongside-a-pre-installed-windows-with-uefi).
Secure Boot was disabled in the BIOS on the first failed attempt. I tried again with Secure Boot enabled - no change. The drive & partitions do not appear to be recognized by Ubuntu.
As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it.
Thanks! |
Also reported for Ubuntu 16.04.4 LTS: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1911578
Hello.
I am trying to install Ubuntu 18.04.5 LTS from newly written USB alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop.
I expected that the install process would recognize the free partition created on the GPT disk, but it did not.
I had previously reviewed and followed the steps in this guide (https://askubuntu.com/questions/221835/how-do-i-install-ubuntu-alongside-a-pre-installed-windows-with-uefi).
Secure Boot was disabled in the BIOS on the first failed attempt. I tried again with Secure Boot enabled - no change. The drive & partitions do not appear to be recognized by Ubuntu.
As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it.
Thanks!
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1788 F.... pulseaudio
CasperVersion: 1.394.3
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
LiveMediaBuild: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
MachineType: Acer Aspire TC-895
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed boot=casper only-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.173.19
Tags: bionic
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/19/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A0
dmi.board.name: Aspire TC-895
dmi.board.vendor: Acer
dmi.board.version: V:1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd05/19/2020:svnAcer:pnAspireTC-895:pvr:rvnAcer:rnAspireTC-895:rvrV1.0:cvnAcer:ct3:cvr:
dmi.product.family: Aspire T
dmi.product.name: Aspire TC-895
dmi.product.sku: 0000000000000000
dmi.sys.vendor: Acer |
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| 2021-01-14 21:43:12 |
Daniel LeBlanc |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453086/+files/AlsaInfo.txt |
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| 2021-01-14 21:43:13 |
Daniel LeBlanc |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453087/+files/CRDA.txt |
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| 2021-01-14 21:43:17 |
Daniel LeBlanc |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453088/+files/CurrentDmesg.txt |
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| 2021-01-14 21:43:18 |
Daniel LeBlanc |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453089/+files/IwConfig.txt |
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| 2021-01-14 21:43:21 |
Daniel LeBlanc |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453090/+files/Lspci.txt |
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| 2021-01-14 21:43:22 |
Daniel LeBlanc |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453091/+files/Lsusb.txt |
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| 2021-01-14 21:43:24 |
Daniel LeBlanc |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453092/+files/ProcCpuinfo.txt |
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| 2021-01-14 21:43:26 |
Daniel LeBlanc |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453093/+files/ProcCpuinfoMinimal.txt |
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| 2021-01-14 21:43:28 |
Daniel LeBlanc |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453094/+files/ProcInterrupts.txt |
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| 2021-01-14 21:43:29 |
Daniel LeBlanc |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453095/+files/ProcModules.txt |
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| 2021-01-14 21:43:31 |
Daniel LeBlanc |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453096/+files/PulseList.txt |
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| 2021-01-14 21:43:34 |
Daniel LeBlanc |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453097/+files/RfKill.txt |
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| 2021-01-14 21:43:43 |
Daniel LeBlanc |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453098/+files/UdevDb.txt |
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| 2021-01-14 21:43:45 |
Daniel LeBlanc |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1911814/+attachment/5453099/+files/WifiSyslog.txt |
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| 2021-01-14 21:44:41 |
Daniel LeBlanc |
tags |
apport-collected bionic |
18.04 acer aspire tc-895 ubuntu |
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| 2021-01-14 22:00:16 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
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| 2021-01-14 22:00:19 |
Ubuntu Kernel Bot |
tags |
18.04 acer aspire tc-895 ubuntu |
18.04 acer aspire bionic tc-895 ubuntu |
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