Cannot install Ubuntu 18.04 LTS Alongside Pre-Installed Windows 10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Also reported for Ubuntu 16.04.4 LTS: https:/
Hello.
I am trying to install Ubuntu 18.04.5 LTS from newly written USB alongside pre-installed Windows 10 on a new Acer Aspire TC-895-EB11 desktop.
I expected that the install process would recognize the free partition created on the GPT disk, but it did not.
I had previously reviewed and followed the steps in this guide (https:/
Secure Boot was disabled in the BIOS on the first failed attempt. I tried again with Secure Boot enabled - no change. The drive & partitions do not appear to be recognized by Ubuntu.
As recommended in the guide, I am submitting this bug report. Any assistance would be much appreciated! I only purchased this desktop to run Ubuntu, but would prefer to keep the Windows 10 partition usable in case I ever want to use it.
Thanks!
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperVersion: 1.394.3
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
LiveMediaBuild: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
MachineType: Acer Aspire TC-895
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.19
Tags: bionic
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/19/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R01-A0
dmi.board.name: Aspire TC-895
dmi.board.vendor: Acer
dmi.board.version: V:1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Aspire T
dmi.product.name: Aspire TC-895
dmi.product.sku: 0000000000000000
dmi.sys.vendor: Acer
apport information