[ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel 5.8.0.29, but 5.4 or 5.8.16 work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
when I updated my system to ubuntu 20.10, the keyboard and mouse no longer worked after a little investigation, I found out the kernel causes this problem, downgrading to linux 5.4 or upgrading to linux kernel 5.8.11 solved this issue, I also found that this problem is present on other ASUS laptop models ( my laptop is ASUS) so you may want to investigate this issue to update your default 20.10 Linux kernel.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-03 (515 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: ASUSTeK COMPUTER INC. X541UJ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.190
Tags: groovy
Uname: Linux 5.8.0-26-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (5 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2019
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X541UJ.310
dmi.board.
dmi.board.name: X541UJ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: VivoBook
dmi.product.name: X541UJ
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
summary: |
- keyboard and touchpad don't work on kernel 5.8.0.26, but 5.4 or 5.8.11 - work + [ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel + 5.8.0.26, but 5.4 or 5.8.11 work |
summary: |
[ASUS VivoBook X541UJ] Keyboard and touchpad don't work on kernel - 5.8.0.28, but 5.4 or 5.8.16 work + 5.8.0.29, but 5.4 or 5.8.16 work |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1902156
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.