| 2020-10-09 07:57:24 |
asgard2 |
bug |
|
|
added bug |
| 2020-10-09 08:00:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2020-10-09 08:00:09 |
Ubuntu Kernel Bot |
tags |
|
focal |
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| 2020-10-09 08:03:48 |
asgard2 |
tags |
focal |
apport-collected focal |
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| 2020-10-09 08:03:49 |
asgard2 |
description |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem. |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc. |
|
| 2020-10-09 08:03:49 |
asgard2 |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419860/+files/AlsaInfo.txt |
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| 2020-10-09 08:03:52 |
asgard2 |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419861/+files/CRDA.txt |
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| 2020-10-09 08:03:53 |
asgard2 |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419862/+files/CurrentDmesg.txt |
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| 2020-10-09 08:03:54 |
asgard2 |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419863/+files/IwConfig.txt |
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| 2020-10-09 08:03:55 |
asgard2 |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419864/+files/Lspci.txt |
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| 2020-10-09 08:03:56 |
asgard2 |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419865/+files/Lspci-vt.txt |
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| 2020-10-09 08:03:57 |
asgard2 |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419866/+files/Lsusb.txt |
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| 2020-10-09 08:03:58 |
asgard2 |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419867/+files/Lsusb-t.txt |
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| 2020-10-09 08:04:00 |
asgard2 |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419868/+files/Lsusb-v.txt |
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| 2020-10-09 08:04:01 |
asgard2 |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419869/+files/ProcCpuinfo.txt |
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| 2020-10-09 08:04:02 |
asgard2 |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419870/+files/ProcCpuinfoMinimal.txt |
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| 2020-10-09 08:04:04 |
asgard2 |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419871/+files/ProcEnviron.txt |
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| 2020-10-09 08:04:05 |
asgard2 |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419872/+files/ProcInterrupts.txt |
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| 2020-10-09 08:04:06 |
asgard2 |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419873/+files/ProcModules.txt |
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| 2020-10-09 08:04:08 |
asgard2 |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419874/+files/PulseList.txt |
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| 2020-10-09 08:04:09 |
asgard2 |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419875/+files/RfKill.txt |
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| 2020-10-09 08:04:10 |
asgard2 |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419876/+files/UdevDb.txt |
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| 2020-10-09 08:04:12 |
asgard2 |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419877/+files/WifiSyslog.txt |
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| 2020-10-09 08:04:16 |
asgard2 |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/1899132/+attachment/5419878/+files/acpidump.txt |
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| 2020-10-09 08:14:28 |
asgard2 |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2021-02-03 21:32:04 |
asgard2 |
description |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc. |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
---
The workaround with boot option "snd_hda_intel.dmic_detect=0" from the dell forum is working, but there is no microphone!
pavucontrol:
Internal microphone is not working (no input) and an external microphone is not recognized (one entry is listed as unplugged, even if not connected ).
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc. |
|
| 2021-02-03 21:46:24 |
asgard2 |
description |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
---
The workaround with boot option "snd_hda_intel.dmic_detect=0" from the dell forum is working, but there is no microphone!
pavucontrol:
Internal microphone is not working (no input) and an external microphone is not recognized (one entry is listed as unplugged, even if not connected ).
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc. |
Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed.
The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login.
I can not reboot,, not even with Magic SysRq key.
Could not found a specific error with that caused this in the logs.
Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel.
Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs.
After the dell community forum, I am not the only one with this problem.
---
The workaround with boot option "snd_hda_intel.dmic_detect=0" from the dell forum is working, but there is no microphone!
pavucontrol:
Internal microphone is not working (no input) and an external microphone is not recognized (one entry is listed as unplugged, even if connected ).
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: hannibal 2093 F.... pulseaudio
/dev/snd/controlC0: hannibal 2093 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-05-13 (148 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. G3 3590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
RelatedPackageVersions:
linux-restricted-modules-5.4.0-49-generic N/A
linux-backports-modules-5.4.0-49-generic N/A
linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0CVWRM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc. |
|
