Comment 21 for bug 1896378

OK, that seems to have worked with the apport, as far as I can tell.
I tried it without first having logged on to Launchpad, via terminal and the apport command, which opened up the web browser asking me to log in, but then it couldn't send the apport, it seems. So I did the "apport-collect 1896378" command in terminal again, and then it looks like it did send.

So, I did have to try that command twice before it sent an apport. You didn't tell me I had to be logged onto Launchpad first, and the command brought up the correct internet webpage asking me to log on, but then wouldn't go through with the apport. To know what happened I had to actually copy the whole statement from terminal onto a libre word document, reboot the laptop (I was in the kernel with the bug) and in going to the kernel that didn't have the bug could read that there was an error in connecting to launchpad. I then tried the whole process again, as I described prior, and it seems to have worked.

And I see that how to find the package is listed here https://wiki.ubuntu.com/Bugs/FindRightPackage

Thanks for your beautiful work keeping Ubuntu going!