Comment 0 for bug 1887968

Revision history for this message
Julian (julianp) wrote : Pairing with bluetooth mice fails

I'm using Ubuntu 20.04 on a Huawei Matebook 13 AMD laptop which seems to use a Realtek RTL8822CE Wifi/Bluetooth combo adapter.

I've been unsuccessful to pair with 2 different bluetooth mice. However bluetooth seems to work with other devices. I'm under the impression that this problem only happens with Bluetooth LE devices.

Trying to pair using bluetoothctl fails with the org.bluez.Error.AuthenticationCanceled error:

[bluetooth]# pair E5:5B:67:2A:09:76
Attempting to pair with E5:5B:67:2A:09:76
[CHG] Device E5:5B:67:2A:09:76 Connected: yes
[CHG] Device E5:5B:67:2A:09:76 Connected: no
Failed to pair: org.bluez.Error.AuthenticationCanceled

A quick google search for org.bluez.Error.AuthenticationCanceled reported nothing relevant.

Running btmon while trying to pair with the device gives me the following:

Bluetooth monitor ver 5.53
= Note: Linux version 5.4.0-40-generic (x86_64) 0.998188
= Note: Bluetooth subsystem version 2.22 0.998193
= New Index: E8:6F:38:9C:2B:3C (Primary,USB,hci0) [hci0] 0.998194
= Open Index: E8:6F:38:9C:2B:3C [hci0] 0.998195
= Index Info: E8:6F:38:9C:2B:3C (Realtek Semiconductor Corporation) [hci0] 0.998197
@ MGMT Open: bluetoothd (privileged) version 1.14 {0x0001} 0.998198
@ MGMT Open: btmon (privileged) version 1.14 {0x0002} 0.998310
@ MGMT Command: Pair Device (0x0019) plen 8 {0x0001} [hci0] 8.162442
        LE Address: E5:5B:67:2A:09:76 (Static)
        Capability: KeyboardDisplay (0x04)
< HCI Command: LE Set Extended Scan Parameters (0x08|0x0041) plen 8 #1 [hci0] 8.162527
        Own address type: Public (0x00)
        Filter policy: Ignore not in white list (0x01)
        PHYs: 0x01
        Entry 0: LE 1M
          Type: Passive (0x00)
          Interval: 60.000 msec (0x0060)
          Window: 30.000 msec (0x0030)
> HCI Event: Command Complete (0x0e) plen 4 #2 [hci0] 8.284618
      LE Set Extended Scan Parameters (0x08|0x0041) ncmd 2
        Status: Success (0x00)
< HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6 #3 [hci0] 8.284654
        Extended scan: Enabled (0x01)
        Filter duplicates: Enabled (0x01)
        Duration: 0 msec (0x0000)
        Period: 0.00 sec (0x0000)
> HCI Event: Command Complete (0x0e) plen 4 #4 [hci0] 8.289616
      LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
        Status: Success (0x00)
> HCI Event: LE Meta Event (0x3e) plen 52 #5 [hci0] 8.343614
      LE Extended Advertising Report (0x0d)
        Num reports: 1
        Entry 0
          Event type: 0x0013
            Props: 0x0013
              Connectable
              Scannable
              Use legacy advertising PDUs
            Data status: Complete
          Legacy PDU Type: ADV_IND (0x0013)
          Address type: Random (0x01)
          Address: E5:5B:67:2A:09:76 (Static)
          Primary PHY: LE 1M
          Secondary PHY: No packets
          SID: no ADI field (0xff)
          TX power: 127 dBm
          RSSI: -20 dBm (0xec)
          Periodic advertising invteral: 0.00 msec (0x0000)
          Direct address type: Public (0x00)
          Direct address: 00:00:00:00:00:00 (OUI 00-00-00)
          Data length: 0x1a
        03 19 c2 03 02 01 05 03 03 12 18 0e 09 52 61 7a .............Raz
        65 72 20 41 74 68 65 72 69 73 er Atheris
< HCI Command: LE Set Extended Scan Enable (0x08|0x0042) plen 6 #6 [hci0] 8.343656
        Extended scan: Disabled (0x00)
        Filter duplicates: Disabled (0x00)
        Duration: 0 msec (0x0000)
        Period: 0.00 sec (0x0000)
> HCI Event: Command Complete (0x0e) plen 4 #7 [hci0] 8.345617
      LE Set Extended Scan Enable (0x08|0x0042) ncmd 2
        Status: Success (0x00)
< HCI Command: LE Extended Create Connection (0x08|0x0043) plen 26 #8 [hci0] 8.345680
        Filter policy: White list is not used (0x00)
        Own address type: Public (0x00)
        Peer address type: Random (0x01)
        Peer address: E5:5B:67:2A:09:76 (Static)
        Initiating PHYs: 0x01
        Entry 0: LE 1M
          Scan interval: 60.000 msec (0x0060)
          Scan window: 60.000 msec (0x0060)
          Min connection interval: 30.00 msec (0x0018)
          Max connection interval: 50.00 msec (0x0028)
          Connection latency: 0 (0x0000)
          Supervision timeout: 420 msec (0x002a)
          Min connection length: 0.000 msec (0x0000)
          Max connection length: 0.000 msec (0x0000)
> HCI Event: Command Status (0x0f) plen 4 #9 [hci0] 8.348616
      LE Extended Create Connection (0x08|0x0043) ncmd 2
        Status: Success (0x00)
> HCI Event: LE Meta Event (0x3e) plen 31 #10 [hci0] 8.390589
      LE Enhanced Connection Complete (0x0a)
        Status: Success (0x00)
        Handle: 16
        Role: Master (0x00)
        Peer address type: Random (0x01)
        Peer address: E5:5B:67:2A:09:76 (Static)
        Local resolvable private address: 00:00:00:00:00:00 (Non-Resolvable)
        Peer resolvable private address: 00:00:00:00:00:00 (Non-Resolvable)
        Connection interval: 45.00 msec (0x0024)
        Connection latency: 0 (0x0000)
        Supervision timeout: 420 msec (0x002a)
        Master clock accuracy: 0x00
@ MGMT Event: Device Connected (0x000b) plen 39 {0x0002} [hci0] 8.390620
        LE Address: E5:5B:67:2A:09:76 (Static)
        Flags: 0x00000000
        Data length: 26
        Appearance: Mouse (0x03c2)
        Flags: 0x05
          LE Limited Discoverable Mode
          BR/EDR Not Supported
        16-bit Service UUIDs (complete): 1 entry
          Human Interface Device (0x1812)
        Name (complete): Razer Atheris
@ MGMT Event: Device Connected (0x000b) plen 39 {0x0001} [hci0] 8.390620
        LE Address: E5:5B:67:2A:09:76 (Static)
        Flags: 0x00000000
        Data length: 26
        Appearance: Mouse (0x03c2)
        Flags: 0x05
          LE Limited Discoverable Mode
          BR/EDR Not Supported
        16-bit Service UUIDs (complete): 1 entry
          Human Interface Device (0x1812)
        Name (complete): Razer Atheris
< HCI Command: LE Read Remote Used Features (0x08|0x0016) plen 2 #11 [hci0] 8.390716
        Handle: 16
> HCI Event: Command Status (0x0f) plen 4 #12 [hci0] 8.392604
      LE Read Remote Used Features (0x08|0x0016) ncmd 2
        Status: Success (0x00)
> HCI Event: LE Meta Event (0x3e) plen 4 #13 [hci0] 8.413604
      LE Channel Selection Algorithm (0x14)
        Handle: 16
        Algorithm: #1 (0x00)
> HCI Event: Disconnect Complete (0x05) plen 4 #14 [hci0] 8.638621
        Status: Success (0x00)
        Handle: 16
        Reason: Connection Failed to be Established (0x3e)
@ MGMT Event: Device Disconnected (0x000c) plen 8 {0x0002} [hci0] 8.638728
        LE Address: E5:5B:67:2A:09:76 (Static)
        Reason: Unspecified (0x00)
@ MGMT Event: Device Disconnected (0x000c) plen 8 {0x0001} [hci0] 8.638728
        LE Address: E5:5B:67:2A:09:76 (Static)
        Reason: Unspecified (0x00)
@ MGMT Event: Command Complete (0x0001) plen 10 {0x0001} [hci0] 8.638743
      Pair Device (0x0019) plen 7
        Status: Failed (0x03)
        LE Address: E5:5B:67:2A:09:76 (Static)

My system is using bluez 5.53-0ubuntu3

Thanks for your help.