Lenovo thinkbook 15IIL - touchpad and fingerprint don't work

Bug #1885604 reported by Piotr Kalista on 2020-06-29
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I have a new laptop Lenovo thinkbook 15IIL and I have problem with touchpad and fingerprint.
I checked bug report regarding thinkpad 15 IML.
I updated BIOS to the last avaliable version DJCN17WW.

I use Kubuntu 20.04

Touchpad Module_FRU Assoc
CARDS MISC INTERNAL

Power ButtonQ20RV FP_MGR_14
CARDS MISC INTERNAL

What should I do to fix it?
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pka 1499 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-13 (15 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20SM
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-39-generic root=UUID=6980ab80-c31f-43ec-88cf-dba4709aa853 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-39.43-generic 5.4.41
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-39-generic N/A
 linux-backports-modules-5.4.0-39-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/15/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN17WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 15-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDJCN17WW:bd04/15/2020:svnLENOVO:pn20SM:pvrLenovoThinkBook15-IIL:rvnLENOVO:rnLVAC/LVAD:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook15-IIL:
dmi.product.family: Thinkbook 15-IIL
dmi.product.name: 20SM
dmi.product.sku: LENOVO_MT_20SM_BU_idea_FM_Thinkbook 15-IIL
dmi.product.version: Lenovo ThinkBook 15-IIL
dmi.sys.vendor: LENOVO
---

Piotr Kalista (pka69) on 2020-06-29
summary: - Lenovo thinkbook 15IIL - touchpad and fingerprint don'work
+ Lenovo thinkbook 15IIL - touchpad and fingerprint don't work
Piotr Kalista (pka69) on 2020-06-29
description: updated

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1885604

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

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tags: added: apport-collected focal
description: updated

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
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