Comment 5 for bug 1885330

"pidof gnome-shell" reports the same PID before and after.

On Mon, Jun 29, 2020 at 10:35 PM Daniel van Vugt <email address hidden>
wrote:

> If the mouse cursor still moves then that means Xorg is still running
> and it was gnome-shell frozen. But we need to find out if it was just
> frozen or the result of a crash. Please use this command:
>
> pidof gnome-shell
>
> to check the process ID before and after the freeze and tell us if it
> changes.
>
> Also immediately after the next freeze please run:
>
> journalctl -b0 > post-freeze.txt
>
> and attach the resulting text file here.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1885330
>
> Title:
> System unresponsive to keyboard and mouse clicks when changing screen
> background
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> Right click on screen background and choose settings.
> Then click a different background.
> System becomes unresponsive to keyboard input and mouse clicks.
> System returns to responsiveness after about 10 minutes.
>
> Description: Ubuntu 20.04 LTS
> Release: 20.04
>
> CPU: 8-Core AMD Ryzen 7 1700 (-MT MCP-) speed: 2562 MHz
> Kernel: 5.4.0-37-generic x86_64 Up: 48m Mem: 2370.8/32114.5 MiB (7.4%)
> Storage: 1.82 TiB (5.5% used) Procs: 337 Shell: bash 5.0.16 inxi: 3.0.38
>
> Expected behavior:
> Changing the background happens immediately and system remains
> responsive to input.
>
> What happened:
> System did not change the background immediately and became unresponsive
> to keyboard and mouse input for 10 minutes at which point the background
> changed to the selected one and responsiveness returned.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-control-center 1:3.36.2-0ubuntu1
> ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
> Uname: Linux 5.4.0-37-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.3
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Jun 26 15:50:44 2020
> ExecutablePath: /usr/bin/gnome-control-center
> InstallationDate: Installed on 2020-06-13 (13 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: gnome-control-center
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1885330/+subscriptions
>