Ubuntu
linux package

  1. Bug #1885330
  2. Comment #4

Comment 4 for bug 1885330

Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: System unresponsive to keyboard and mouse clicks when changing screen background

If the mouse cursor still moves then that means Xorg is still running and it was gnome-shell frozen. But we need to find out if it was just frozen or the result of a crash. Please use this command:

  pidof gnome-shell

to check the process ID before and after the freeze and tell us if it changes.

Also immediately after the next freeze please run:

  journalctl -b0 > post-freeze.txt

and attach the resulting text file here.