[Lenovo IdeaPad 3 15IIL05] no touchpad detected, not working at all

Bug #1884997 reported by Fabian Rücker
128
This bug affects 17 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

hello,

i bought a new pc and installed ubuntu 20.04 and windows 10 on it.
on ubuntu os my touchpad doesn't work at all, since installation process but it does on windows.
the pc is a lenovo pc and one of the latest released one.

when i plug in a usb mouse the mouse works fine but the touchpad still don't.
it even doesn't show the touchpad when i type in (1) "cat /proc/bus/input/devices".
only the usb mouse twice.

i tryed a lot and don't know how to help myself any further.

i attached a file "devices" where printed my output of (1).

thanks for any help.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-37-generic 5.4.0-37.41
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fabian 1032 F.... pulseaudio
 /dev/snd/pcmC0D0p: fabian 1032 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 24 18:21:17 2020
InstallationDate: Installed on 2020-06-17 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 81WE
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=a65a602e-ae73-4354-94f9-2f99e2bff055 ro i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-37-generic N/A
 linux-backports-modules-5.4.0-37-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: EMCN13WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: IdeaPad 3 15IIL05
dmi.modalias: dmi:bvnLENOVO:bvrEMCN13WW:bd03/06/2020:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrIdeaPad315IIL05:
dmi.product.family: IdeaPad 3 15IIL05
dmi.product.name: 81WE
dmi.product.sku: LENOVO_MT_81WE_BU_idea_FM_IdeaPad 3 15IIL05
dmi.product.version: IdeaPad 3 15IIL05
dmi.sys.vendor: LENOVO

Revision history for this message
Fabian Rücker (rueckerf) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
You-Sheng Yang (vicamo)
tags: added: hwe-touchpad
Revision history for this message
You-Sheng Yang (vicamo) wrote : Re: no touchpad detected, not working at all

Please append following kernel boot parameters, reboot and attach output of `journalctl -b`:

  "dyndbg=file drivers/input/* +pt" i8042.debug=1 i8042.nopnp=1 log_buf_len=32M

For detailed steps, please see https://askubuntu.com/questions/19486/how-do-i-add-a-kernel-boot-parameter.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jeffrey McAteer (arch-ninja) wrote :

Hello, I can confirm this is a kernel bug which manifests on the Lenovo IdeaPad 3 15IIL05.

Attached is a tarball from the Fedora "Problem Reporting" tool which includes the dmesg and other system data. I realize this isn't a Fedora bug tracker but this is a kernel bug and there doesn't seem to be any other discussion about it.

Below is the relevant log telling us no handlers are registered for the hardware:

[ 9.187109] irq 9: nobody cared (try booting with the "irqpoll" option)
[ 9.187113] CPU: 1 PID: 848 Comm: rngd Not tainted 5.6.6-300.fc32.x86_64 #1
[ 9.187113] Hardware name: LENOVO 81WE/LNVNB161216, BIOS EMCN13WW 03/06/2020
[ 9.187114] Call Trace:
[ 9.187116] <IRQ>
[ 9.187123] dump_stack+0x64/0x88
[ 9.187126] __report_bad_irq+0x35/0xa7
[ 9.187128] note_interrupt.cold+0xb/0x6a
[ 9.187129] handle_irq_event+0x88/0x8a
[ 9.187130] handle_fasteoi_irq+0x78/0x1c0
[ 9.187132] do_IRQ+0x50/0xe0
[ 9.187133] common_interrupt+0xf/0xf
[ 9.187134] </IRQ>

Revision history for this message
Ton Gur (kvantorrr) wrote :

With help from the following comment the problem is solved for me on two Ideapad 3 15IIL05: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/comments/81

Just added "i8042.nopnp=1 pci=nocrs" to GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub and ran update-grub

summary: - no touchpad detected, not working at all
+ [Lenovo IdeaPad 3 15IIL05] no touchpad detected, not working at all
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Lalitha Prasad (lalithaprasad) wrote : Re: [Bug 1884997] Re: [Lenovo IdeaPad 3 15IIL05] no touchpad detected, not working at all
Download full text (3.4 KiB)

I added the following line to my /etc/default/grub file and updated grub
and my touchpad is now working.

GRUB_CMDLINE_LINUX="i8042.nopnp=1 pci=nocrs"

Lalitha Prasad

On Wed, Dec 9, 2020 at 7:45 AM Daniel van Vugt <email address hidden>
wrote:

> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Confirmed
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1896088).
> https://bugs.launchpad.net/bugs/1884997
>
> Title:
> [Lenovo IdeaPad 3 15IIL05] no touchpad detected, not working at all
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> hello,
>
> i bought a new pc and installed ubuntu 20.04 and windows 10 on it.
> on ubuntu os my touchpad doesn't work at all, since installation process
> but it does on windows.
> the pc is a lenovo pc and one of the latest released one.
>
> when i plug in a usb mouse the mouse works fine but the touchpad still
> don't.
> it even doesn't show the touchpad when i type in (1) "cat
> /proc/bus/input/devices".
> only the usb mouse twice.
>
> i tryed a lot and don't know how to help myself any further.
>
> i attached a file "devices" where printed my output of (1).
>
> thanks for any help.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-37-generic 5.4.0-37.41
> ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
> Uname: Linux 5.4.0-37-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: fabian 1032 F.... pulseaudio
> /dev/snd/pcmC0D0p: fabian 1032 F...m pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Jun 24 18:21:17 2020
> InstallationDate: Installed on 2020-06-17 (6 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> MachineType: LENOVO 81WE
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=de_DE.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic
> root=UUID=a65a602e-ae73-4354-94f9-2f99e2bff055 ro i8042.reset quiet splash
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-37-generic N/A
> linux-backports-modules-5.4.0-37-generic N/A
> linux-firmware 1.187
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/06/2020
> dmi.bios.vendor: LENOVO
> dmi.bios.version: EMCN13WW
> dmi.board.asset.tag: NO Asset Tag
> dmi.board.name: LNVNB161216
> dmi.board.vendor: LENOVO
> dmi.board.version: SDK0J40700 WIN
> dmi.chassis.asset.tag: NO Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: IdeaPad 3 15IIL05
> dmi.modalias:
> dmi:bvnLENOVO:bvrEMCN13WW:bd03/06/2020:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrIdeaPad315IIL05:
> dmi.product.family: IdeaPad 3 15IIL05
> dmi.product.name: 81WE
> dmi.product.sku: LENOVO_MT_...

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tags: added: rls-ff-incoming
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