1. In case gnome-shell (or Xorg) crashed please follow these instructions:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
2. Please run this command on the machine:
lspci -k > lspcik.txt
and send us the resulting text file.
3. Please run one of these commands on the machine immediately after a freeze:
journalctl -b0 > journal.txt # If you have not rebooted after the freeze journalctl -b-1 > prevjournal.txt # If you have rebooted after the freeze
and attach the resulting text file here.
1. In case gnome-shell (or Xorg) crashed please follow these instructions:
https:/ /wiki.ubuntu. com/Bugs/ Responses# Missing_ a_crash_ report_ or_having_ a_.crash_ attachment
2. Please run this command on the machine:
lspci -k > lspcik.txt
and send us the resulting text file.
3. Please run one of these commands on the machine immediately after a freeze:
journalctl -b0 > journal.txt # If you have not rebooted after the freeze
journalctl -b-1 > prevjournal.txt # If you have rebooted after the freeze
and attach the resulting text file here.