[Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all after kernel upgrade to 4.15.0-99-generic on Ubuntu 18.04.4
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
VERSION="18.04.4 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.4 LTS"
Running it in the flavour of Xubuntu.
Just like in https:/
Rebooting into "4.15.0-96-generic #97-Ubuntu SMP Wed Apr 1 03:25:46 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux" sound works again.
With 4.15.0-99-generic I do see a signal on the meters of the sound/volume control app, but physically there is no sound on either internal speakers nor on the headphones.
With 4.15.0-96-generic everything is back to normal.
My touchpad is working though (#1875916 seems to suggest that the touchpad stops working with 4.15.0-99-generic).
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: XFCE
Date: Wed Apr 29 23:45:15 2020
InstallationDate: Installed on 2016-10-20 (1287 days ago)
InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to bionic on 2018-08-31 (607 days ago)
dmi.bios.date: 05/26/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.03.00
dmi.board.name: 0RJ0RW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.
summary: |
[Inspiron 13-5368, Realtek ALC3253, Speaker, Internal] No sound at all + after kernel upgrade to 4.15.0-99-generic on Ubuntu 18.04.4 |
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
Bug confirmed for another Inspiron 13-5368.
Under kernel 4.15.0-99 & Ubuntu 18.04.4 & Gnome desktop, there is no sound from internal speaker or on headphone jack, and also no microphone input signal. Other outputs (HDMI & BlueTooth) still work
Previous kernel (4.15.0-96) works as expected.