Comment 0 for bug 1875199

Revision history for this message
Robert Boerner (robert-boerner) wrote : [HDA-Intel - HDA Intel PCH, playback] No sound at all

No sound output. Only a 'Dummy' audio output device is listed in the Gnome Sound application.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rboerner 1205 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 26 12:12:49 2020
InstallationDate: Installed on 2020-04-25 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rboerner 1205 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2020
dmi.bios.vendor: Intel Corp.
dmi.bios.version: CHAPLCEL.0048.2020.0225.1640
dmi.board.name: NUC8CCHB
dmi.board.vendor: Intel Corporation
dmi.board.version: K44767-502
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnIntelCorp.:bvrCHAPLCEL.0048.2020.0225.1640:bd02/25/2020:svnIntel(R)ClientSystems:pnNUC8CCHK:pvrK44798-502:rvnIntelCorporation:rnNUC8CCHB:rvrK44767-502:cvnIntelCorporation:ct35:cvr2.0:
dmi.product.family: CH
dmi.product.name: NUC8CCHK
dmi.product.sku: BKNUC8CCHKR
dmi.product.version: K44798-502
dmi.sys.vendor: Intel(R) Client Systems