Ubuntu
linux package

  1. Bug #1874698
  2. Comment #54

Comment 54 for bug 1874698

Revision history for this message
Welly Wu (wellywu) wrote :

Hugh Chao:

I followed your instructions exactly and I restarted my HP PC, but GNOME Settings shows dummy output for my audio card for audio output and nothing for audio input. Here is some technical information:

alsa-ucm-conf is already the newest version (1.2.2-1ubuntu0.1).
linux-generic is already the newest version (5.4.0.7634.38~1591219791~20.04~6b1c5de).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@late2019hpomen15t-pop-os:/boot# uname -r
5.4.0-7634-generic
root@late2019hpomen15t-pop-os:/boot# inxi -Ax
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Hewlett-Packard
  driver: sof-audio-pci bus ID: 00:1f.3
  Device-2: NVIDIA TU104 HD Audio vendor: Hewlett-Packard
  driver: snd_hda_intel v: kernel bus ID: 01:00.1
  Sound Server: ALSA v: k5.4.0-7634-generic
root@late2019hpomen15t-pop-os:/boot#

I did decide to remove the few lines of code from /etc/pulse/default.pa and I removed the line of code from /etc/modprobe.d/alsa-base.conf before I restarted my HP PC and it resulted in dummy output and no detected microphone. I am going to re-add those lines of code and restart my HP PC again.

Why is this not producing the expected results?