Atheros QCA9377 Wi-Fi fails to connect to my network even when I enter the correct password, until I turn on Airplane Mode and then turn it off.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
This happens often, but not always, when I boot Ubuntu on my Dell Inspiron 5570.
Ubuntu 18.04.4
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: network-manager 1.10.6-2ubuntu1.2
ProcVersionSign
Uname: Linux 5.3.0-28-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CasperVersion: 1.394.3
Date: Fri Apr 3 20:05:04 2020
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IpRoute:
default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.39 metric 600
LiveMediaBuild: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
NetworkManager.
[main]
NetworkingEnab
WirelessEnable
WWANEnabled=true
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
LANG=C.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-
NETGEAR18 39a9b5bc-
Wired connection 1 abfe1401-
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH
wlp2s0 wifi connected /org/freedeskto
enp1s0 ethernet unavailable /org/freedeskto
lo loopback unmanaged /org/freedeskto
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.10.6 connected started full enabled enabled enabled enabled enabled
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-04-04 (4 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0cf3:e009 Atheros Communications, Inc.
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 0c45:6a06 Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.17
Tags: bionic
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
affects: | network-manager (Ubuntu) → linux (Ubuntu) |
summary: |
- Wi-Fi fails to connect to my network even when I enter the correct - password, until I turn on Airplane Mode and then turn it off. + Atheros QCA9377 Wi-Fi fails to connect to my network even when I enter + the correct password, until I turn on Airplane Mode and then turn it + off. |
tags: | added: hwe-networking-wifi |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1870615
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.