No sound after kernel update

Bug #1869823 reported by MAR
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

With the -45 kernel, sound output and input are unavailable. Output shows a Dummy device, no Input devices. This is a regression from the -40 kernel where the Output was working (no Input though).
Attempted to use SOF, i.e. the fix mentioned in https://github.com/thesofproject/linux/issues/1877
This results in system freezes, failed boots, and failure to wake from sleep.

Edit: I have now noticed that it fails to wake from sleep in general with this kernel. Even without the SOF driver.

Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18

lspci: https://pastebin.com/6ft2qvTT

dmesg: https://pastebin.com/4DLg6wy4

Thanks,

Matt
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.13
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
EcryptfsInUse: Yes
InstallationDate: Installed on 2020-03-17 (13 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213
IwConfig:
 gpd0 no wireless extensions.

 wlp0s20f3 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Inspiron 7591 2n1
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic root=UUID=df0d1f5a-7ff4-440f-bac3-f31750947cd4 ro quiet splash acpi_osi=Linux vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-45-generic N/A
 linux-backports-modules-5.3.0-45-generic N/A
 linux-firmware 1.187
Tags: tricia
Uname: Linux 5.3.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/24/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.0
dmi.board.name: 0NNW5N
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd12/24/2019:svnDellInc.:pnInspiron75912n1:pvr:rvnDellInc.:rn0NNW5N:rvrA00:cvnDellInc.:ct31:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7591 2n1
dmi.product.sku: 0950
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1869823

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
MAR (mattmax42) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected tricia
description: updated
Revision history for this message
MAR (mattmax42) wrote : CRDA.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : CurrentDmesg.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : Lspci.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : Lsusb.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : ProcEnviron.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : ProcInterrupts.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : ProcModules.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : PulseList.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : RfKill.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : UdevDb.txt

apport information

Revision history for this message
MAR (mattmax42) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
CCW00 (codobre) wrote :

Hi,

Confirming this started with 5.3.0-42 and also occurs in 5.3.0-45.
Tried other fixes. Finally, I had to revert to 5.3.0-40.

Machine: Lenovo YOGA C930 laptop
OS: Linux Mint 19.3 / Ubuntu 18.04

Other info:
➜ ~ uname -r
5.3.0-42-generic

➜ ~ lspci -nnk | grep -A2 Audio
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
Subsystem: Lenovo Sunrise Point-LP HD Audio [17aa:3831]
Kernel driver in use: snd_soc_skl
Kernel modules: snd_hda_intel, snd_soc_skl

➜ ~ sudo dmesg | grep -i audio
[ 0.103742] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 3.714632] snd_soc_skl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.957703] HDMI HDA Codec ehdaudio0D2: Max dais supported: 3
[ 214.794189] Modules linked in: rfcomm xt_conntrack xt_MASQUERADE nf_conntrack_netlink nfnetlink xfrm_user xfrm_algo xt_addrtype iptable_filter iptable_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4 bpfilter br_netfilter bridge stp llc ccm hid_sensor_als hid_sensor_accel_3d hid_sensor_trigger industrialio_triggered_buffer kfifo_buf hid_sensor_iio_common industrialio hid_sensor_custom 8250_dw hid_sensor_hub snd_soc_dmic aufs wacom hid_multitouch snd_hda_codec_realtek snd_hda_codec_generic ledtrig_audio snd_soc_skl(-) snd_soc_hdac_hda snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc overlay snd_soc_sst_dsp bnep snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp coretemp snd_hda_intel mei_hdcp kvm_intel snd_intel_nhlt intel_rapl_msr snd_hda_codec kvm snd_hda_core irqbypass snd_hwdep snd_pcm iwlmvm snd_seq_midi crct10dif_pclmul nls_iso8859_1 snd_seq_midi_event crc32_pclmul ghash_clmulni_intel mac80211
[ 215.890790] snd_soc_skl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 215.902992] HDMI HDA Codec ehdaudio0D2: Max dais supported: 3

MAR (mattmax42)
description: updated
Revision history for this message
Hui Wang (hui.wang) wrote :

Weird, this should be fixed in the 5.3.0-43 kernel, I don't know why it is reproduced in -45 kernel.

This bug was fixed by this bug: https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1864061

Revision history for this message
Hui Wang (hui.wang) wrote :

some fixing patches are in the 5.3.0-43, but somehow they are not in the 5.3.0-45. I just checked the 5.3.0-46, those patches are in the -46 kernel.

So please use -43 kernel or wait for -46 kernel.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.