Sound output devices missing on kernel-5.3.0-42

Bug #1868465 reported by Jeremy Sanders
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On upgrade to linux-image-5.3.0-42 from linux-image-5.3.0-40, the sound output devices disappeared on this Dell Inspiron 7590.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-40-generic 5.3.0-40.32
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jss 1345 F.... pulseaudio
CurrentDesktop: KDE
Date: Sun Mar 22 15:35:34 2020
InstallationDate: Installed on 2019-12-03 (109 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 27c6:538d Goodix FingerPrint
 Bus 001 Device 002: ID 0c45:6d12 Microdia Integrated_Webcam_HD
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7590
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=26630d8a-2ab1-4e40-84c9-8028cd6f851b ro quiet splash hpet=disable vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-40-generic N/A
 linux-backports-modules-5.3.0-40-generic N/A
 linux-firmware 1.183.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 08717F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/06/2019:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn08717F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7590
dmi.product.sku: 0922
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: KDE
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-12-03 (109 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 27c6:538d Goodix FingerPrint
 Bus 001 Device 002: ID 0c45:6d12 Microdia Integrated_Webcam_HD
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7590
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic root=UUID=26630d8a-2ab1-4e40-84c9-8028cd6f851b ro quiet splash hpet=disable vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-42-generic N/A
 linux-backports-modules-5.3.0-42-generic N/A
 linux-firmware 1.183.4
Tags: eoan
Uname: Linux 5.3.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/06/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 08717F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/06/2019:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn08717F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7590
dmi.product.sku: 0922
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jeremy Sanders (jeremysanders) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Jeremy Sanders (jeremysanders) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Jeremy Sanders (jeremysanders) wrote : CRDA.txt

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Jeremy Sanders (jeremysanders) wrote : CurrentDmesg.txt

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Jeremy Sanders (jeremysanders) wrote : IwConfig.txt

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Jeremy Sanders (jeremysanders) wrote : Lspci.txt

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Jeremy Sanders (jeremysanders) wrote : ProcCpuinfo.txt

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Jeremy Sanders (jeremysanders) wrote : ProcCpuinfoMinimal.txt

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Jeremy Sanders (jeremysanders) wrote : ProcEnviron.txt

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Jeremy Sanders (jeremysanders) wrote : ProcInterrupts.txt

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Jeremy Sanders (jeremysanders) wrote : ProcModules.txt

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Jeremy Sanders (jeremysanders) wrote : PulseList.txt

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Jeremy Sanders (jeremysanders) wrote : RfKill.txt

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Jeremy Sanders (jeremysanders) wrote : UdevDb.txt

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Jeremy Sanders (jeremysanders) wrote : WifiSyslog.txt

apport information

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Jeremy Sanders (jeremysanders) wrote :

First set of collected files was for -40, second set for -42

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lotuspsychje (lotuspsychje) wrote :

Thank you for reporting this bug and make ubuntu better.

Please check bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1867803
to see if you have the same symptons to duplicate.

Revision history for this message
Hui Wang (hui.wang) wrote :

Please try with 5.3.0-43 kernel.

Revision history for this message
Ethan Lin (mainsystemadmin) wrote :
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