Missing wireless network interface after kernel 5.3.0-43 upgrade with eoan

Bug #1868442 reported by Rustin Schenk on 2020-03-22
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
Bionic
Undecided
Unassigned
Disco
Undecided
Unassigned
Eoan
Undecided
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Bug Description

I updated to latest kernel: initrd.img-5.3.0-43-generic and find that bluetooth is enabled and no wireless connection. When I stop bluetooth I go into airplane mode. I cannot find any wireless connection in network or wireless connection setup in settings. ifconfig shows there is no wireless interface setup. When I go back to kernel 5.3.0-42 everything is working correctly. I am using an HP laptop.
I can see the wireless network controller with lshw:

lshw -C network
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: eno1
       version: 15
       serial: b4:b6:86:e7:67:29
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.1.108 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:38 ioport:e000(size=256) memory:fe904000-fe904fff memory:fe900000-fe903fff
  *-network
       description: Network controller
       product: Dual Band Wireless-AC 3168NGW [Stone Peak]
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 10
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=iwlwifi latency=0
       resources: irq:43 memory:fe800000-fe801fff

lspci |grep Network
03:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW [Stone Peak] (rev 10)

iwconfig
lo no wireless extensions.

eno1 no wireless extensions.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-43-generic 5.3.0-43.36
ProcVersionSignature: Ubuntu 5.3.0-43.36-generic 5.3.18
Uname: Linux 5.3.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rustin 1684 F.... pulseaudio
Date: Sun Mar 22 05:43:04 2020
InstallationDate: Installed on 2018-11-30 (478 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: HP HP Pavilion Laptop 17-ar0xx
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-43-generic root=UUID=29898130-1fa9-464b-88cf-ed44cfd58f76 ro pcie_aspm=force acpi_backlight=vendor
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-43-generic N/A
 linux-backports-modules-5.3.0-43-generic N/A
 linux-firmware 1.183.5
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8357
dmi.board.vendor: HP
dmi.board.version: 37.34
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.22:bd01/12/2018:svnHP:pnHPPavilionLaptop17-ar0xx:pvr:rvnHP:rn8357:rvr37.34:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 17-ar0xx
dmi.product.sku: 1KU52UA#ABA
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rustin 1600 F.... pulseaudio
 /dev/snd/controlC0: rustin 1600 F.... pulseaudio
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2018-11-30 (480 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
IwConfig:
 lo no wireless extensions.

 eno1 no wireless extensions.
MachineType: HP HP Pavilion Laptop 17-ar0xx
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-43-generic root=UUID=29898130-1fa9-464b-88cf-ed44cfd58f76 ro pcie_aspm=force acpi_backlight=vendor
ProcVersionSignature: Ubuntu 5.3.0-43.36-generic 5.3.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-43-generic N/A
 linux-backports-modules-5.3.0-43-generic N/A
 linux-firmware 1.183.5
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 01/12/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8357
dmi.board.vendor: HP
dmi.board.version: 37.34
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.22:bd01/12/2018:svnHP:pnHPPavilionLaptop17-ar0xx:pvr:rvnHP:rn8357:rvr37.34:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 17-ar0xx
dmi.product.sku: 1KU52UA#ABA
dmi.sys.vendor: HP

CVE References

Rustin Schenk (rmschenk1) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed

apport information

tags: added: apport-collected
description: updated

apport information

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Changed in linux (Ubuntu Bionic):
status: New → Fix Committed
Changed in linux (Ubuntu Disco):
status: New → Fix Committed
Changed in linux (Ubuntu Eoan):
status: New → Fix Committed

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-bionic' to 'verification-done-bionic'. If the problem still exists, change the tag 'verification-needed-bionic' to 'verification-failed-bionic'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-bionic
Rustin Schenk (rmschenk1) wrote :

So far I am not getting offered any proposed updates when I run software-updater. Even though I have the pre-released updates box checked in software updater. I also verified that I have:

deb http://us.archive.ubuntu.com/ubuntu/ eoan-proposed main restricted multiverse universe

in my /etc/apt/sources.list. So I haven't been able to test kernel.

description: updated
You-Sheng Yang (vicamo) wrote :

@Rustin, it's currently committed to eoan master-next tree, but not yet released to eoan-proposed. Please stay tuned and wait for message like comment #14.

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-eoan' to 'verification-done-eoan'. If the problem still exists, change the tag 'verification-needed-eoan' to 'verification-failed-eoan'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-eoan
Rustin Schenk (rmschenk1) wrote :

Kernel 5.3.0-46 fixed the problem.

Rustin Schenk (rmschenk1) wrote :

Kernel 5.3.0-46 fixed the problem.

tags: added: verification-done-eoan
removed: verification-needed-eoan
Launchpad Janitor (janitor) wrote :
Download full text (49.1 KiB)

This bug was fixed in the package linux - 5.3.0-46.38

---------------
linux (5.3.0-46.38) eoan; urgency=medium

  * eoan/linux: 5.3.0-43.36 -proposed tracker (LP: #1867301)

  * Fix AMD Stoney Ridge screen flickering under 4K resolution (LP: #1864005)
    - iommu/amd: Disable IOMMU on Stoney Ridge systems

  * Allow BPF tracing under lockdown (LP: #1868626)
    - Revert "UBUNTU: SAUCE: (efi-lockdown) Lock down kprobes"
    - Revert "bpf: Restrict bpf when kernel lockdown is in confidentiality mode"

  * Missing wireless network interface after kernel 5.3.0-43 upgrade with eoan
    (LP: #1868442)
    - iwlwifi: mvm: Do not require PHY_SKU NVM section for 3168 devices

  * Packaging resync (LP: #1786013)
    - [Packaging] resync getabis
    - [Packaging] update helper scripts

  * iSCSI-target: Deleting a LUN hangs in the kernel (LP: #1862682)
    - scsi: Revert "target/core: Inline transport_lun_remove_cmd()"

  * Stop using get_scalar_status command in Dell AIO uart backlight driver
    (LP: #1865402)
    - SAUCE: platform/x86: dell-uart-backlight: add get_display_mode command

  * Eoan update: upstream stable patchset 2020-03-11 (LP: #1867051)
    - Revert "drm/sun4i: dsi: Change the start delay calculation"
    - ovl: fix lseek overflow on 32bit
    - kernel/module: Fix memleak in module_add_modinfo_attrs()
    - media: iguanair: fix endpoint sanity check
    - ocfs2: fix oops when writing cloned file
    - x86/cpu: Update cached HLE state on write to TSX_CTRL_CPUID_CLEAR
    - udf: Allow writing to 'Rewritable' partitions
    - printk: fix exclusive_console replaying
    - iwlwifi: mvm: fix NVM check for 3168 devices
    - sparc32: fix struct ipc64_perm type definition
    - cls_rsvp: fix rsvp_policy
    - gtp: use __GFP_NOWARN to avoid memalloc warning
    - l2tp: Allow duplicate session creation with UDP
    - net: hsr: fix possible NULL deref in hsr_handle_frame()
    - net_sched: fix an OOB access in cls_tcindex
    - net: stmmac: Delete txtimer in suspend()
    - bnxt_en: Fix TC queue mapping.
    - tcp: clear tp->total_retrans in tcp_disconnect()
    - tcp: clear tp->delivered in tcp_disconnect()
    - tcp: clear tp->data_segs{in|out} in tcp_disconnect()
    - tcp: clear tp->segs_{in|out} in tcp_disconnect()
    - rxrpc: Fix use-after-free in rxrpc_put_local()
    - rxrpc: Fix insufficient receive notification generation
    - rxrpc: Fix missing active use pinning of rxrpc_local object
    - rxrpc: Fix NULL pointer deref due to call->conn being cleared on disconnect
    - media: uvcvideo: Avoid cyclic entity chains due to malformed USB descriptors
    - mfd: dln2: More sanity checking for endpoints
    - ipc/msg.c: consolidate all xxxctl_down() functions
    - tracing: Fix sched switch start/stop refcount racy updates
    - rcu: Avoid data-race in rcu_gp_fqs_check_wake()
    - brcmfmac: Fix memory leak in brcmf_usbdev_qinit
    - usb: typec: tcpci: mask event interrupts when remove driver
    - usb: gadget: legacy: set max_speed to super-speed
    - usb: gadget: f_ncm: Use atomic_t to track in-flight request
    - usb: gadget: f_ecm: Use atomic_t to track in-flight request
    - ALSA: usb-audio: Fix endianess in descriptor validatio...

Changed in linux (Ubuntu Eoan):
status: Fix Committed → Fix Released
Launchpad Janitor (janitor) wrote :
Download full text (27.7 KiB)

This bug was fixed in the package linux - 4.15.0-96.97

---------------
linux (4.15.0-96.97) bionic; urgency=medium

  * CVE-2020-8834
    - KVM: PPC: Book3S HV: Factor fake-suspend handling out of
      kvmppc_save/restore_tm
    - KVM: PPC: Book3S PR: Move kvmppc_save_tm/kvmppc_restore_tm to separate file
    - KVM: PPC: Book3S PR: Add guest MSR parameter for
      kvmppc_save_tm()/kvmppc_restore_tm()

linux (4.15.0-94.95) bionic; urgency=medium

  * bionic/linux: 4.15.0-94.95 -proposed tracker (LP: #1868984)

  * Missing wireless network interface after kernel 5.3.0-43 upgrade with eoan
    (LP: #1868442)
    - iwlwifi: mvm: Do not require PHY_SKU NVM section for 3168 devices

linux (4.15.0-93.94) bionic; urgency=medium

  * bionic/linux: 4.15.0-93.94 -proposed tracker (LP: #1868764)

  * quotactl04 from ubuntu_ltp_syscalls failed with B (LP: #1868665)
    - ext4: fix mount failure with quota configured as module

linux (4.15.0-92.93) bionic; urgency=medium

  * bionic/linux: 4.15.0-92.93 -proposed tracker (LP: #1867272)

  * Packaging resync (LP: #1786013)
    - [Packaging] resync getabis
    - [Packaging] update helper scripts

  * Introduce the new NVIDIA 440 series, and add 5.4 Linux compatibility to the
    340 and 390 series (LP: #1854485)
    - [Packaging] NVIDIA -- add support for the 435 and the 440 series

  * Stop using get_scalar_status command in Dell AIO uart backlight driver
    (LP: #1865402)
    - SAUCE: platform/x86: dell-uart-backlight: add get_display_mode command

  * Bionic update: upstream stable patchset 2020-03-12 (LP: #1867194)
    - RDMA/core: Fix locking in ib_uverbs_event_read
    - gpio: zynq: Report gpio direction at boot
    - arm64: ptrace: nofpsimd: Fail FP/SIMD regset operations
    - KVM: arm: Fix DFSR setting for non-LPAE aarch32 guests
    - KVM: arm: Make inject_abt32() inject an external abort instead
    - mtd: onenand_base: Adjust indentation in onenand_read_ops_nolock
    - mtd: sharpslpart: Fix unsigned comparison to zero
    - padata: fix null pointer deref of pd->pinst
    - Input: synaptics - switch T470s to RMI4 by default
    - Input: synaptics - enable SMBus on ThinkPad L470
    - Input: synaptics - remove the LEN0049 dmi id from topbuttonpad list
    - ALSA: hda/realtek - Fix silent output on MSI-GL73
    - ALSA: usb-audio: Apply sample rate quirk for Audioengine D1
    - arm64: cpufeature: Set the FP/SIMD compat HWCAP bits properly
    - ALSA: usb-audio: sound: usb: usb true/false for bool return type
    - ext4: don't assume that mmp_nodename/bdevname have NUL
    - ext4: fix support for inode sizes > 1024 bytes
    - ext4: fix checksum errors with indexed dirs
    - ext4: add cond_resched() to ext4_protect_reserved_inode
    - ext4: improve explanation of a mount failure caused by a misconfigured
      kernel
    - Btrfs: fix race between using extent maps and merging them
    - btrfs: ref-verify: fix memory leaks
    - btrfs: print message when tree-log replay starts
    - btrfs: log message when rw remount is attempted with unclean tree-log
    - arm64: ssbs: Fix context-switch when SSBS is present on all CPUs
    - perf/x86/amd: Add missing L2 misses event spec to AMD Family 17h's ev...

Changed in linux (Ubuntu Bionic):
status: Fix Committed → Fix Released
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