Missing wireless network interface after kernel 5.3.0-43 installed
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I apologize if this is a repeat of the bug I filed a couple of days ago, but I don't see on launchpad that it shows I filed a bug, so I am filling another. Also didn't know what to file the bug under so I chose network-manager. It appears to be a bug with kernel 5.3.0-43.
I updated to latest kernel: initrd.
I can see the wireless network controller with lshw:
lshw -C network
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:02:00.0
logical name: eno1
version: 15
serial: b4:b6:86:e7:67:29
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
resources: irq:38 ioport:
*-network
description: Network controller
product: Dual Band Wireless-AC 3168NGW [Stone Peak]
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:03:00.0
version: 10
width: 64 bits
clock: 33MHz
resources: irq:43 memory:
lspci |grep Network
03:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW [Stone Peak] (rev 10)
iwconfig
lo no wireless extensions.
eno1 no wireless extensions.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: network-manager 1.20.4-2ubuntu2.2
ProcVersionSign
Uname: Linux 5.3.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
Date: Mon Mar 23 05:37:31 2020
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2018-11-30 (479 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
IwConfig:
eno1 no wireless extensions.
lo no wireless extensions.
NetworkManager.
[main]
NetworkingEnab
WirelessEnable
WWANEnabled=true
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
modified.
[connection]
wifi.powersave = 2
mtime.conffile.
nmcli-dev:
DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH
eno1 ethernet connected full limited /org/freedeskto
lo loopback unmanaged unknown unknown /org/freedeskto
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.20.4 connected started full enabled enabled enabled enabled enabled
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2018-11-30 (479 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: HP HP Pavilion Laptop 17-ar0xx
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.183.5
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/12/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.22
dmi.board.
dmi.board.name: 8357
dmi.board.vendor: HP
dmi.board.version: 37.34
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 17-ar0xx
dmi.product.sku: 1KU52UA#ABA
dmi.sys.vendor: HP
affects: | network-manager (Ubuntu) → linux (Ubuntu) |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1868544
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.