Comment 0 for bug 1856387

Revision history for this message
Anthony Buckley (tony-buckley) wrote :

After the update to install kernel 4.15.0-72-generic (a bit over a week ago) my computer will not boot. On boot, all I see is the purple screen with:
Loading Linux 4.15.0-72-generic ...
Loading initial ramdisk ...
and nothing happens. Just sits there. I've waited about 5-10 minutes on occasion but to no avail.
I've checked a number of logs in /var/log but not found anything.

If I go into the advanced options and select kernel 4.15.0-70-generic, the computer boots normally.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-generic 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-70.79-generic 4.15.18
Uname: Linux 4.15.0-70-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tony 1977 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 14 21:53:14 2019
HibernationDevice: RESUME=UUID=5475ce25-e091-45e2-9811-9b5cddc08dd1
InstallationDate: Installed on 2018-09-16 (454 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b59e Chicony Electronics Co., Ltd
 Bus 001 Device 002: ID 046d:c063 Logitech, Inc. DELL Laser Mouse
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GIGABYTE Sabre 17WV8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-70-generic root=UUID=9455257c-d3b7-4d61-853d-ab0b0ee40013 ro acpi=off
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-70-generic N/A
 linux-backports-modules-4.15.0-70-generic N/A
 linux-firmware 1.173.13
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F05
dmi.board.asset.tag: Tag 12345
dmi.board.name: Sabre 17WV8
dmi.board.vendor: GIGABYTE
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: GIGABYTE
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF05:bd05/22/2018:svnGIGABYTE:pnSabre17WV8:pvrNotApplicable:rvnGIGABYTE:rnSabre17WV8:rvrNotApplicable:cvnGIGABYTE:ct10:cvrN/A:
dmi.product.family: Sabre
dmi.product.name: Sabre 17WV8
dmi.product.version: Not Applicable
dmi.sys.vendor: GIGABYTE