Comment 0 for bug 1849484

I have an LG ultra-wide (2560x1080) monitor.

Sometimes when I plug it into my laptop, whose screen was working fine before I plugged it in, both screens go black but nothing else happens. I can still see the mouse cursor and move it between the two monitors (sometimes in the correct location configuration I've configured, sometimes not), but nothing is rendered on the screens.

Sometimes when I plug the monitor in, it comes on, but the resolution is wrong.

Sometimes it is actually recognized and configured correctly.

Frequently I have to unplug the monitor and plug it back in three times or more before it is recognized correctly.

I wish it just worked right the first time. :-/

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 23 08:34:07 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-12 (40 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-09-20 (32 days ago)