| 2019-09-27 06:06:40 |
Gabriel Zhi Chen |
bug |
|
|
added bug |
| 2019-09-27 06:08:22 |
Gabriel Zhi Chen |
tags |
ce-qa-concern eoan |
apport-collected ce-qa-concern eoan |
|
| 2019-09-27 06:08:24 |
Gabriel Zhi Chen |
description |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press 'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occoured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press 'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occoured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
|
| 2019-09-27 06:08:25 |
Gabriel Zhi Chen |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291663/+files/AlsaInfo.txt |
|
| 2019-09-27 06:08:27 |
Gabriel Zhi Chen |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291664/+files/CRDA.txt |
|
| 2019-09-27 06:08:30 |
Gabriel Zhi Chen |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291665/+files/CurrentDmesg.txt |
|
| 2019-09-27 06:08:31 |
Gabriel Zhi Chen |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291666/+files/IwConfig.txt |
|
| 2019-09-27 06:08:33 |
Gabriel Zhi Chen |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291667/+files/Lspci.txt |
|
| 2019-09-27 06:08:36 |
Gabriel Zhi Chen |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291668/+files/Lsusb.txt |
|
| 2019-09-27 06:08:37 |
Gabriel Zhi Chen |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291669/+files/ProcCpuinfo.txt |
|
| 2019-09-27 06:08:39 |
Gabriel Zhi Chen |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291670/+files/ProcCpuinfoMinimal.txt |
|
| 2019-09-27 06:08:41 |
Gabriel Zhi Chen |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291671/+files/ProcEnviron.txt |
|
| 2019-09-27 06:08:43 |
Gabriel Zhi Chen |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291672/+files/ProcInterrupts.txt |
|
| 2019-09-27 06:08:46 |
Gabriel Zhi Chen |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291673/+files/ProcModules.txt |
|
| 2019-09-27 06:08:48 |
Gabriel Zhi Chen |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291674/+files/PulseList.txt |
|
| 2019-09-27 06:08:50 |
Gabriel Zhi Chen |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291675/+files/RfKill.txt |
|
| 2019-09-27 06:08:52 |
Gabriel Zhi Chen |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291676/+files/UdevDb.txt |
|
| 2019-09-27 06:08:56 |
Gabriel Zhi Chen |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5291677/+files/WifiSyslog.txt |
|
| 2019-09-27 06:27:31 |
Hui Wang |
description |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Passwork, then press 'Entre'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occoured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occured, the only way is that cold boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
|
| 2019-09-27 06:30:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2019-09-28 04:01:29 |
Gabriel Zhi Chen |
description |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
1. When ethernet plugin, installation completed, the issue reproduce 2 times in 10 times after
login system;
2. When enternet unplug, installation completed, the issue 100% reproduce.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
When enternet unplug, installation completed, the issue 100% reproduce.
I have to add 'nomodeset' parameter in grub so that I could collect all logs.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
|
| 2019-09-28 04:08:50 |
Gabriel Zhi Chen |
description |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
When enternet unplug, installation completed, the issue 100% reproduce.
I have to add 'nomodeset' parameter in grub so that I could collect all logs.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
When enternet unplug, installation completed, the issue 100% reproduce.
I have to add 'nomodeset' parameter in grub so that I could collect all logs.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-product-name: 20MGZ484US
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-manufacturer: LENOVO
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1388 F.... pulseaudio
/dev/snd/controlC1: u 1388 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=1f2bd628-1a3a-4440-8bb3-01fa4b0ae895 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1392 F.... pulseaudio
/dev/snd/controlC1: u 1392 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-28 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic root=UUID=ae3734da-e2c6-446b-96d6-7771f9557758 ro quiet splash vt.handoff=7 nomodeset
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
RelatedPackageVersions:
linux-restricted-modules-5.3.0-13-generic N/A
linux-backports-modules-5.3.0-13-generic N/A
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET41W(1.23):bd07/03/2019:svnLENOVO:pn20MGZ484US:pvrThinkPadX1Extreme:rvnLENOVO:rn20MGZ484US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_MT_20MG_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO |
|
| 2019-09-28 04:08:52 |
Gabriel Zhi Chen |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292054/+files/AlsaInfo.txt |
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| 2019-09-28 04:08:53 |
Gabriel Zhi Chen |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292055/+files/CRDA.txt |
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| 2019-09-28 04:08:56 |
Gabriel Zhi Chen |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292056/+files/CurrentDmesg.txt |
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| 2019-09-28 04:08:58 |
Gabriel Zhi Chen |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292057/+files/IwConfig.txt |
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| 2019-09-28 04:09:00 |
Gabriel Zhi Chen |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292058/+files/Lspci.txt |
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| 2019-09-28 04:09:02 |
Gabriel Zhi Chen |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292059/+files/Lsusb.txt |
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| 2019-09-28 04:09:04 |
Gabriel Zhi Chen |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292060/+files/ProcCpuinfo.txt |
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| 2019-09-28 04:09:06 |
Gabriel Zhi Chen |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292061/+files/ProcCpuinfoMinimal.txt |
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| 2019-09-28 04:09:07 |
Gabriel Zhi Chen |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292062/+files/ProcEnviron.txt |
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| 2019-09-28 04:09:09 |
Gabriel Zhi Chen |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292063/+files/ProcInterrupts.txt |
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| 2019-09-28 04:09:11 |
Gabriel Zhi Chen |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292064/+files/ProcModules.txt |
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| 2019-09-28 04:09:13 |
Gabriel Zhi Chen |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292065/+files/PulseList.txt |
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| 2019-09-28 04:09:15 |
Gabriel Zhi Chen |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292066/+files/RfKill.txt |
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| 2019-09-28 04:09:18 |
Gabriel Zhi Chen |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292067/+files/UdevDb.txt |
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| 2019-09-28 04:09:20 |
Gabriel Zhi Chen |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1845595/+attachment/5292068/+files/WifiSyslog.txt |
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