System got hang after login
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
[Summary]
System got hang after login
[Steps to reproduce]
1. Install the latest eoan image on Lenovo ThinkPad X1 Extreme
2. Reboot system
3. When login interface displaying, fill Username and Password, then press 'Enter'
4. Verify the result
5. After logging in to the system, perform various daily operations
6. Verify the result
[Expected result]
There is no hang issue occured on Ubuntu
[Actual result]
Sometimes system got hang. Once the issue occurred, the only way is that cold boot system.
[Failure rate]
When enternet unplug, installation completed, the issue 100% reproduce.
I have to add 'nomodeset' parameter in grub so that I could collect all logs.
[Additional information]
CPU: Intel(R) Core(TM) i5-8400H CPU @ 2.50GHz (8x)
system-
bios-version: N2EET41W (1.23 )
GPU: 00:02.0 VGA compatible controller: Intel Corporation Device 3e9b
01:00.0 VGA compatible controller: NVIDIA Corporation Device 1c8c (rev a1)
system-
kernel-version: 5.3.0-10-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-27 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-28 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926)
MachineType: LENOVO 20MGZ484US
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.182
Tags: eoan
Uname: Linux 5.3.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET41W (1.23 )
dmi.board.
dmi.board.name: 20MGZ484US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad X1 Extreme
dmi.product.name: 20MGZ484US
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
apport information