It doesn't appear anything has actually crashed when this scenario happens.
/var/crash is empty
The contents of my /var/lib/whoopsie/whoopsie-id is;
d0d31e5e858096f38cba06e106ab0375a0e96fd9fda7031d320fa3966f0064bba364acdc53d42bce08a29148a49314d352455fe8b6cb716c20dbf804d8711876
When the system boots up, I briefly see the splash screen then the splash goes away and all I see is a completely blank purple-ish page. No login page. No indications at all that anything has gone wrong perse. And no log files.
If I ssh into the system,
Here is output of 'sudo systemctl status gdm'
----- snip -----
● gdm.service - GNOME Display Manager
Loaded: loaded (/lib/systemd/system/gdm.service; static; vendor preset: enabled)
Active: active (running) since Sun 2019-06-09 21:12:34 MDT; 2min 59s ago
Process: 1095 ExecStartPre=/usr/share/gdm/generate-config (code=exited, status=0/SUCCESS)
Main PID: 1098 (gdm3)
Tasks: 3 (limit: 4651)
CGroup: /system.slice/gdm.service
└─1098 /usr/sbin/gdm3
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Starting GNOME Display Manager...
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started GNOME Display Manager.
Jun 09 21:12:34 ubuntuvm1 gdm-launch-environment][1112]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)
----- snip -----
Here is output of 'sudo systemctl status session-c1.scope';
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started Session c1 of user gdm.
Jun 09 21:12:35 ubuntuvm1 org.gnome.Shell.desktop[1383]: glamor: EGL version 1.4 (DRI2):
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[1596]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
Jun 09 21:12:36 ubuntuvm1 gnome-session[1285]: gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.impl.portal.PermissionStore was not provided by any .service files
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:///org/gnome/shell/ui/windowManager.js 1477]: reference to undefined property "MetaWindowXwayland"
Jun 09 21:12:37 ubuntuvm1 gnome-session-binary[1285]: Entering running state
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----
Here is output of 'sudo systemctl status user-120.slice';
Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Activating service name='org.freedesktop.portal.IBus' requested by ':1.18' (uid=120 pid=1528 comm="ibus-daemon --xim --panel disable " label="unconfined")
Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Successfully activated service 'org.freedesktop.portal.IBus'
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[1596]: Cannot access vdagent virtio channel /dev/virtio-ports/com.redhat.spice.0
Jun 09 21:12:36 ubuntuvm1 gnome-session[1285]: gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-session-binary[1285]: WARNING: App 'spice-vdagent.desktop' exited with code 1
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.impl.portal.PermissionStore was not provided by any .service files
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:///org/gnome/shell/ui/windowManager.js 1477]: reference to undefined property "MetaWindowXwayland"
Jun 09 21:12:37 ubuntuvm1 gnome-session-binary[1285]: Entering running state
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----
Hi Daniel,
It doesn't appear anything has actually crashed when this scenario happens.
/var/crash is empty
The contents of my /var/lib/ whoopsie/ whoopsie- id is; 38cba06e106ab03 75a0e96fd9fda70 31d320fa3966f00 64bba364acdc53d 42bce08a29148a4 9314d352455fe8b 6cb716c20dbf804 d8711876
d0d31e5e858096f
There is nothing at;https:/ /errors. ubuntu. com/user/ d0d31e5e858096f 38cba06e106ab03 75a0e96fd9fda70 31d320fa3966f00 64bba364acdc53d 42bce08a29148a4 9314d352455fe8b 6cb716c20dbf804 d8711876
When the system boots up, I briefly see the splash screen then the splash goes away and all I see is a completely blank purple-ish page. No login page. No indications at all that anything has gone wrong perse. And no log files.
If I ssh into the system,
Here is output of 'sudo systemctl status gdm'
----- snip ----- system/ gdm.service; static; vendor preset: enabled) /usr/share/ gdm/generate- config (code=exited, status=0/SUCCESS) slice/gdm. service
● gdm.service - GNOME Display Manager
Loaded: loaded (/lib/systemd/
Active: active (running) since Sun 2019-06-09 21:12:34 MDT; 2min 59s ago
Process: 1095 ExecStartPre=
Main PID: 1098 (gdm3)
Tasks: 3 (limit: 4651)
CGroup: /system.
└─1098 /usr/sbin/gdm3
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Starting GNOME Display Manager... environment] [1112]: pam_unix( gdm-launch- environment: session) : session opened for user gdm by (uid=0)
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started GNOME Display Manager.
Jun 09 21:12:34 ubuntuvm1 gdm-launch-
----- snip -----
Here is output of 'sudo systemctl status session-c1.scope';
----- snip ----- transient/ session- c1.scope; transient) user-120. slice/session- c1.scope launch- environment] gdm3/gdm- wayland- session gnome-session --autostart /usr/share/ gdm/greeter/ autostart gnome-session/ gnome-session- binary --autostart /usr/share/ gdm/greeter/ autostart gnome-shell ibus/ibus- dconf ibus/ibus- x11 --kill-daemon gnome-settings- daemon/ gsd-xsettings gnome-settings- daemon/ gsd-a11y- settings gnome-settings- daemon/ gsd-clipboard gnome-settings- daemon/ gsd-color gnome-settings- daemon/ gsd-datetime gnome-settings- daemon/ gsd-housekeepin g gnome-settings- daemon/ gsd-keyboard gnome-settings- daemon/ gsd-media- keys gnome-settings- daemon/ gsd-mouse gnome-settings- daemon/ gsd-power gnome-settings- daemon/ gsd-print- notifications gnome-settings- daemon/ gsd-rfkill gnome-settings- daemon/ gsd-screensaver -proxy gnome-settings- daemon/ gsd-sharing gnome-settings- daemon/ gsd-smartcard gnome-settings- daemon/ gsd-sound gnome-settings- daemon/ gsd-wacom ibus/ibus- engine- simple
● session-c1.scope - Session c1 of user gdm
Loaded: loaded (/run/systemd/
Transient: yes
Active: active (running) since Sun 2019-06-09 21:12:34 MDT; 12min ago
Tasks: 102
CGroup: /user.slice/
├─1112 gdm-session-worker [pam/gdm-
├─1274 /usr/lib/
├─1285 /usr/lib/
├─1383 /usr/bin/
├─1461 /usr/bin/Xwayland :1024 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6
├─1528 ibus-daemon --xim --panel disable
├─1531 /usr/lib/
├─1534 /usr/lib/
├─1550 /usr/lib/
├─1554 /usr/lib/
├─1556 /usr/lib/
├─1558 /usr/lib/
├─1560 /usr/lib/
├─1561 /usr/lib/
├─1562 /usr/lib/
├─1563 /usr/lib/
├─1568 /usr/lib/
├─1570 /usr/lib/
├─1573 /usr/lib/
├─1578 /usr/lib/
├─1579 /usr/lib/
├─1581 /usr/lib/
├─1587 /usr/lib/
├─1592 /usr/lib/
├─1595 /usr/lib/
└─1605 /usr/lib/
Jun 09 21:12:34 ubuntuvm1 systemd[1]: Started Session c1 of user gdm. Shell.desktop[ 1383]: glamor: EGL version 1.4 (DRI2): 1596]: Cannot access vdagent virtio channel /dev/virtio- ports/com. redhat. spice.0 1285]: gnome-session- binary[ 1285]: WARNING: App 'spice- vdagent. desktop' exited with code 1 binary[ 1285]: WARNING: App 'spice- vdagent. desktop' exited with code 1 org.freedesktop .DBus.Error. ServiceUnknown: The name org.freedesktop .impl.portal. PermissionStore was not provided by any .service files ///org/ gnome/shell/ ui/windowManage r.js 1477]: reference to undefined property "MetaWindowXway land" binary[ 1285]: Entering running state
Jun 09 21:12:35 ubuntuvm1 org.gnome.
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[
Jun 09 21:12:36 ubuntuvm1 gnome-session[
Jun 09 21:12:36 ubuntuvm1 gnome-session-
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:
Jun 09 21:12:37 ubuntuvm1 gnome-session-
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----
Here is output of 'sudo systemctl status user-120.slice';
----- snip ----- transient/ user-120. slice; transient) user-120. slice
├─session- c1.scope launch- environment] gdm3/gdm- wayland- session gnome-session --autostart /usr/share/ gdm/greeter/ autostart gnome-session/ gnome-session- binary --autostart /usr/share/ gdm/greeter/ autostart gnome-shell ibus/ibus- dconf ibus/ibus- x11 --kill-daemon gnome-settings- daemon/ gsd-xsettings gnome-settings- daemon/ gsd-a11y- settings gnome-settings- daemon/ gsd-clipboard gnome-settings- daemon/ gsd-color gnome-settings- daemon/ gsd-datetime gnome-settings- daemon/ gsd-housekeepin g gnome-settings- daemon/ gsd-keyboard gnome-settings- daemon/ gsd-media- keys gnome-settings- daemon/ gsd-mouse gnome-settings- daemon/ gsd-power gnome-settings- daemon/ gsd-print- notifications gnome-settings- daemon/ gsd-rfkill gnome-settings- daemon/ gsd-screensaver -proxy gnome-settings- daemon/ gsd-sharing gnome-settings- daemon/ gsd-smartcard gnome-settings- daemon/ gsd-sound gnome-settings- daemon/ gsd-wacom ibus/ibus- engine- simple
└─user@ 120.service
├ ─at-spi- dbus-bus. service at-spi2- core/at- spi-bus- launcher dbus-daemon --config- file=/usr/ share/defaults/ at-spi2/ accessibility. conf --nofork --print-address 3 at-spi2- core/at- spi2-registryd --use-gnome-session
├ ─dbus.service dbus-daemon --session --address=systemd: --nofork --nopidfile --systemd- activation --syslog-only ibus/ibus- portal
├ ─init.scope systemd --user
└ ─pulseaudio. service
└─1508 /usr/bin/pulseaudio --daemonize=no
● user-120.slice - User Slice of gdm
Loaded: loaded (/run/systemd/
Transient: yes
Active: active since Sun 2019-06-09 21:12:34 MDT; 14min ago
Tasks: 119 (limit: 10233)
CGroup: /user.slice/
│ ├─1112 gdm-session-worker [pam/gdm-
│ ├─1274 /usr/lib/
│ ├─1285 /usr/lib/
│ ├─1383 /usr/bin/
│ ├─1461 /usr/bin/Xwayland :1024 -rootless -terminate -accessx -core -listen 4 -listen 5 -displayfd 6
│ ├─1528 ibus-daemon --xim --panel disable
│ ├─1531 /usr/lib/
│ ├─1534 /usr/lib/
│ ├─1550 /usr/lib/
│ ├─1554 /usr/lib/
│ ├─1556 /usr/lib/
│ ├─1558 /usr/lib/
│ ├─1560 /usr/lib/
│ ├─1561 /usr/lib/
│ ├─1562 /usr/lib/
│ ├─1563 /usr/lib/
│ ├─1568 /usr/lib/
│ ├─1570 /usr/lib/
│ ├─1573 /usr/lib/
│ ├─1578 /usr/lib/
│ ├─1579 /usr/lib/
│ ├─1581 /usr/lib/
│ ├─1587 /usr/lib/
│ ├─1592 /usr/lib/
│ ├─1595 /usr/lib/
│ └─1605 /usr/lib/
│ ├─1477 /usr/lib/
│ ├─1485 /usr/bin/
│ └─1490 /usr/lib/
│ ├─1281 /usr/bin/
│ └─1538 /usr/lib/
│ ├─1190 /lib/systemd/
│ └─1194 (sd-pam)
Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Activating service name='org. freedesktop. portal. IBus' requested by ':1.18' (uid=120 pid=1528 comm="ibus-daemon --xim --panel disable " label="unconfined") p.portal. IBus' 1596]: Cannot access vdagent virtio channel /dev/virtio- ports/com. redhat. spice.0 1285]: gnome-session- binary[ 1285]: WARNING: App 'spice- vdagent. desktop' exited with code 1 binary[ 1285]: WARNING: App 'spice- vdagent. desktop' exited with code 1 org.freedesktop .DBus.Error. ServiceUnknown: The name org.freedesktop .impl.portal. PermissionStore was not provided by any .service files ///org/ gnome/shell/ ui/windowManage r.js 1477]: reference to undefined property "MetaWindowXway land" binary[ 1285]: Entering running state
Jun 09 21:12:36 ubuntuvm1 dbus-daemon[1281]: [session uid=120 pid=1281] Successfully activated service 'org.freedeskto
Jun 09 21:12:36 ubuntuvm1 spice-vdagent[
Jun 09 21:12:36 ubuntuvm1 gnome-session[
Jun 09 21:12:36 ubuntuvm1 gnome-session-
Jun 09 21:12:36 ubuntuvm1 gnome-shell[1383]: Error looking up permission: GDBus.Error:
Jun 09 21:12:37 ubuntuvm1 gnome-shell[1383]: JS WARNING: [resource:
Jun 09 21:12:37 ubuntuvm1 gnome-session-
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: failed to get edid: unable to get EDID for output
Jun 09 21:12:37 ubuntuvm1 gsd-color[1558]: unable to get EDID for xrandr-Virtual-1: unable to get EDID for output
----- snip -----
Let me know what else I can provide.